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Computer Technician Field Service Job #1226
Career Insights for Help Desk Technician / Analyst
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Scorecard
Based on Virginia data
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What they do
A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.
$59,208 / year median in Virginia
-9% projected decline
Job Description
- $300 a day 7 hours ago Benefits On-the-job training Flexible schedule Qualifications Personal electronics repair Hardware maintenance Driving Desktop (troubleshooting support) Organizational skills Full Job Description Job Description Our computer technicians play a vital role in providing superior hardware focused field service support to both residential and commercial customers of major PC manufacturers.
- Knowledge of and experience in desktop/laptop repair
- Dependable transportation and car insurance
- A cell phone
- Ability to travel to customer sites
- Ability to complete training and certifications within 7 days of hire
- Available to perform service calls Monday-Friday from 9am to 5pm
- Ability to lift and/or move various computer equipment
- Excellent customer service skills
- Must be able to work independently
- Must have organizational skills
- The ability to pass criminal background and driving investigation
- The ability to pass a drug screen Incentives to work for Realm Technologies include:
- No reporting to an office
- Manage work orders from home and travel to customer sites
- Professional, friendly, supportive, compassionate management
- Some flexibility in service call scheduling
- Dell and Lenovo training and certifications provided free of charge
- On the job training
Job Type:
Full-time Competitive Compensation Pay:
$50.00- $300.
Benefits:
Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance