IT Support Technician / IT Support Specialist (6-Month Contract) A growing organization is seeking a hands-on IT Support Technician or IT Support Specialist to join its internal IT team for a 6-month contract assignment. This is an excellent opportunity for someone who enjoys helping end users, troubleshooting technical issues, and supporting a Microsoft-based environment. The consultant will work directly with a small, collaborative IT team and provide support for over 500 employees across a 24/7 operation. Responsibilities Respond to help desk requests and resolve technical issues Support Active Directory and Microsoft 365 user administration Troubleshoot Windows 11 desktops, laptops, printers, and applications Create, modify, and disable user accounts Assist with desktop deployments and computer rebuilds Maintain ticket documentation and technology asset records Support Teams, Outlook, OneDrive, and SharePoint Participate in an after-hours on-call rotation Assist with iPad and mobile device support as needed Qualifications IT Help Desk, Desktop Support, or Technical Support experience Strong Active Directory knowledge Microsoft 365 support experience Windows 11 troubleshooting experience Excellent communication and customer service skills Ability to work independently and handle multiple priorities Preferred Qualifications iOS/iPad support experienc Networking and VPN troubleshooting experience SharePoint and OneDrive administration knowledge Experience working within healthcare, nonprofit, or mission-driven organizations Schedule & Location 100% onsite Monday through Friday schedule Standard business hours with occasional participation in an after-hours on-call rotation Six-month contract assignment beginning in October #

CFSSEP2026

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INSEP2026

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CBSEP2026

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ZRCFSTECH

#LI-MH1 EB-7377524606