IT Help Desk Intern

IT Help Desk Intern 5850 Quality Way, Prince George, VA 23875 From $25 an hour - Part-time From $25 an hour - Part-time Overview Join our dynamic team as an IT Help Desk Intern and immerse yourself in the exciting world of information technology support! This paid internship offers a hands-on opportunity to develop essential skills in troubleshooting, and network management while supporting our organization's IT infrastructure. Service Center Metals is currently hiring a motivated part time IT Help Desk Intern to support operations at our Prince George, VA aluminum plant. This hands-on role provides real-world exposure to high-temperature, continuous manufacturing processes in a fast-paced, 24/7 production environment. Interns will report directly to the Infrastructure Team.

Requirements:

• Basic understanding of computer hardware, software, and networking concepts
• Familiarity with Windows operating systems and Microsoft Office applications
• Strong problem-solving and communication skills
• Ability to work both independently and in a team environment
• Strong attention to detail and organizational skills
• Willingness to learn and take direction

Duties:

Provide first-level technical support to end users via phone, email, or in person Troubleshoot hardware, software, and basic network issues Assist with setting up and configuring computers, printers, and other IT equipment Document and track support requests using a ticketing system Escalate complex issues to senior IT staff as needed Perform routine system maintenance and updates Assist with IT inventory management and asset tracking Support other IT projects and administrative tasks as assigned No relocation assistance provided with this position.

Pay:

From $25.00 per hour

Work Location:

In person