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Computer World Services

Program Manager (PM) Lead

Career Insights for Technical Support Manager / Supervisor

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What they do

A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.

$77,141 / year median in Virginia

-12% projected decline

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Job Description

Program Manager (PM) Lead at Computer World Services Program Manager (PM) Lead at Computer World Services in Quantico, Virginia Posted in 6 days ago. $160,000.00

  • $185,000.

00 per year CWS seeks a Program Manager (PM) Lead to manage and lead the AFNCR Network Infrastructure Support SETA services contract to provide a full range of functional and technical services

  • within the LE/CI and Cybersecurity environment, to include but not limited to performance and consulting in project management, engineering, onsite technical support, critical infrastructure integration with existing or newly developed systems to support HQ AFOSI and the DoD Cyber Crime Center (DC3).

Successful candidate will lead team of subject matter experts to support the government and interface and perform technical and programmatic liaison support across DC3 and its partner agencies. The PM Lead will manage delivery of specialized technical support to enhance the customer's ability to investigate and prevent criminal and foreign malicious activity, and to protect Department of the Air Force (DAF) resources and personnel. These technical support services include research, development, test & evaluation; program integration; strategy, budget and policy development / integration; systems engineering, technical advisory, and compliance and analysis support. Our services will focus on cyber operations and investigations. Specific Task Areas to lead and manage include:

  • Cyber Support
  • Mission and Enterprise Support
  • Information Technology Service Desk
  • Application Management & Development Support
  • Program Management Activities Qualifications Master's degree and ten (10) years of relevant technical experience.

Candidates with a Bachelor's degree plus 8 additional years of work experience (combined 18 years of experience) may be considered. Experience with CI investigations and operations in the cyber domain. Experience as an effective manager, leader and communicator. Experience fully integrating a team into a customer environment to create a seamless Government-Contractor team. Clearance Must have fully adjudicated Top-Secret clearance with SCI eligibility.

Other Work Location:

Must be available to government customers at both Quantico, VA (primary site) and Linthicum, MD. Hybrid work arrangement is possible as long as government customer's requirements are satisfied. $160,000

  • $185,000 a year The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.

The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position. Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at: hr@cwsc.com

Benefits

  • Dental Insurance