Join Our Team as a Cloud Support Engineer at Zachary Piper Solutions! Are you a skilled cloud professional seeking an opportunity to make a real impact? ZPS is seeking a qualified candidate to support a US Government Customer. Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment. This position is onsite in Reston, VA.

Role Summary:

• Timely resolution of incoming incident tickets.
• Utilization of custom tools for the effective resolution of system issues.
• Detection and adept rectification of system glitches.
• Thorough logging and documentation of incident resolutions.

Qualifications:

• Active

TS/SCI FS

Poly clearance is a requirement.

• Openness to acquire proficiency in system tools such as Netmom and Windbg.

Compensation and Benefits:

Competitive Salary:

Up to $140,000, contingent on experience.

Comprehensive Benefits Package:

Encompassing medical, dental, vision, PTO, sick leave, 401k, and Holiday benefits.

Key Terms:

Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow,  #LI-JB1