Technical Support Analyst III

Strong understanding of Oracle Health EHR and Security Required 5 Years Understanding of HIPAA, HITECH, meaningful user and other healthcare security regulations Highly desired 3 Years Experience with Active Directory (AD), single sign-on (SSO), multi-factor authentication (MFA), and identity management solutions. Highly desired 3 Years Knowledge of Discern and ccl Highly desired 3 Years Strong analytical, problem-solving, and troubleshooting skills related to Cerner/OHPAC security and access issues Required 5 Years Excellent communication and collaboration skills to work with IT teams, compliance officers, and end users. Required 5 Years Familiarity with healthcare IT infrastructure, including networking, firewalls, and database security. Highly desired 5 Years Application Support Experience Required 5 Years Ability to handle multiple competing priorities and multitask efficiently in a dynamic, fast-paced environment Required 3 Years Demonstrated commitment to exceptional customer service with individuals of varying technical knowledge. Required 3 Years