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Peer Support Supervisor
Career Insights for Technical Support Manager / Supervisor
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Scorecard
Based on Vermont data
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What they do
A Technical Support Manager or Supervisor manages the work of technical support staff for a company or retail electronics store. Coordinates and supervises technical support operations or technical support services to customers. May train technical staff and help to resolve customer issues.
$68,684 / year median in Vermont
-13% projected decline
Job Description
at Northeast Kingdom Human Services in Newport, Vermont, United States Job Description Peer Support Supervisor The Peer Support Supervisor provides peer-informed, recovery-oriented leadership and supervision to peer support staff across NKHS programs. This role ensures that peer services align with national peer support standards, core values, and competencies while promoting the integrity and effectiveness of peer roles within interdisciplinary teams. Essential Duties & Responsibilities Peer Role Integrity & Fidelity Ensure peer support services remain non-clinical, voluntary, and relationship-centered, consistent with peer support values and principles. Carry a caseload to support the service provision of peers within the Adult Outpatient Division. Apply national peer support standards, competencies, and practice guidelines to ensure service fidelity, quality, and consistency throughout NKHS. Provide consultation, training, and guidance to support the effective integration of peer support services across the organization. Staff & Organizational Education Promote understanding of the value of lived experience as a tool for engagement, recovery, and resilience. Develop, implement, and maintain onboarding and training materials related to peer support philosophy, practice, and professional standards. Support interdisciplinary teams in effectively integrating and partnering with peer support staff. Serve as a resource to leaders and staff on peer role implementation, role clarity, and best practices. Program Development & Leadership Contribute to the development and implementation of policies, procedures, and practices that support and uphold peer support values and role integrity. Participate in program planning, development, evaluation, quality improvement, and strategic initiatives related to peer services. Support the creation and advancement of peer career pathways, including opportunities for professional growth, leadership development, and advancement within the organization. Contribute to organizational initiatives that promote recovery-oriented, person-centered, and strengths-based care. Advocacy & Systems Change Advocate for the inclusion of peer perspectives in program planning, policy development, and service delivery decisions. Serve as a champion for recovery principles, self-determination, and shared decision-making throughout the organization. Promote equitable access to services and opportunities for meaningful participation in care and recovery planning. Elevate the voice of lived experience in organizational initiatives, program development, and continuous quality improvement efforts. To view full details and how to apply, please login or create a Job Seeker account