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NW Technology

IT Field Service Technician

Career Insights for Technical Support Engineer / Analyst

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Based on Washington data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$67,642 / year median in Washington

+3% projected growth

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Job Description

IT Field Service Technician NW Technology Ferndale, WA Job Details Full-time $24 - $28 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Driver's License Full Job Description We are a growing 24-year-old Managed Service Provider that supports and services IT for clients coast-to-coast. We are looking for an IT Technician to be part of our field team. The team member we are looking for will provide on-site front-line service, with the support of our call center team, to our clients in Whatcom, Skagit, and San Juan Counties. A NW Technology Service Technician helps our clients operate more efficiently by implementing the proper use of today's technologies. We are looking for candidates with an aptitude for IT, be customer-oriented, with strong troubleshooting skills. New hires onboard with a 6-week training and orientation program to ensure quality service to our clients.
Benefits Include:
Health, Dental, and Vision Insurance Paid time off, vacation
Training Retirement Job Type:
Full-time (Monday - Friday)
Shift:
8:00am - 5:00pm
Experience Preferred:
2-year degree and 1-year experience. Valid Washington State Driver's license required. Company vehicles are supplied. Must pass a criminal background check. Must be able to lift up to 50 lbs.
Technologies used:
Microsoft 365 (Exchange, SharePoint, OneDrive, Entra AD) Microsoft Active Directory Desktop Operating Systems (Windows 10, Windows 11, Mac) Desktop Applications (Outlook, Word, Excel, Teams, OneDrive) Mobile Operating Systems (iOS, Android) Networking (DNS, DHCP, connectivity) Windows networking (File sharing, printing) Voice-over-IP phone systems Surveillance Systems, Network Video Recorders Basic Ethernet termination and testing. If you like a challenge and enjoy working with amazing companies, while learning and being an integral member of a cohesive team, then this is the place for you. Check us out at www.nwtechnology.com
Job Type:
Full-time Pay:
$24.00 - $28.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to
Commute:
Ferndale, WA 98248 (Required) Ability to
Relocate:
Ferndale, WA 98248: Relocate before starting work (Required)
Work Location:
In person