A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
Radia has an exciting opportunity for an Application Support Level 1 to join our dynamic team!
Training Shift:
During the initial training period of 3 to 6 months or longer, you will be required to work daytime hours.
Regular Shifts Available:
1) Monday to Friday- 11:30pm to 8:00am
2) Monday to Friday- 4:00pm to 12:30am The Application Support Level 1 primary responsibility is to provide first level support to Radia s physicians and staff. This support includes technical evaluation, installation, configuration, repair, and maintenance of PC hardware and software. Support for MS Windows, MS Office and all desktop applications, including the Radia Application Suite. Assists members of IT department with day-to-day activities and special projects as assigned. This position will be located in
Lynnwood, WA Compensation:
Hourly salary range $23.37/hour to $33.09/hour. Salary is based on multiple factors, including but not limited to job-related experience, knowledge, skills, abilities, and employment status.
Benefits:
2 Medical plans to choose from, dental, vision, life, and LTD HSA and FSA available A 401(k)-employer match, with a profit-sharing component Up to 21 paid days off per year 8 paid holidays annually Life and disability insurance Free onsite parking Learning opportunities through professional development programs Educational Assistance Service bonus Discretionary annual performance-based bonus Fully
Competent:
Windows 10 and later Installation
and configuration Central
Management systems Patch
Management User Support
and Training Office365 MS Teams Commodity
desktop hardware (preferred Dell) Commodity
printing systems Desktop Imaging SCCM Preferred Knowledge
of: TCP/IP
Networking Basics including VPNs VoIP Phone
Network Basics E-mail
through Exchange (IMAP) Mobile
Device and App Support (iOS and Android) Simple
Network Management Protocol (SNMP) Microsoft Server 2016 and later
File Sharing Print Services Active Directory Prior Experience:
Preferred two
years experience supporting Windows and MS Office in a Windows Domain
environment with a minimum of 40 systems. Experience in support of healthcare in general, and radiology in specific, is preferred. Desired
certifications include CompTIA A+/Network+, Microsoft MCP/MCSA, or a
combination of equivalent work experience and similar certifications. A valid Washington State driver s license and car insurance is Preferred.
COVID REQUIREMENT
To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a
COVID-19
vaccination, subject to the exemptions. New hires will be required to present written proof of
COVID-19
vaccination or a written request for an Exemption within 30 days of hire. About Radia Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #
INDCORP Training Shift:
During the initial training period of 3 to 6 months or longer, you will be required to work daytime hours.
