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IDD Aerospace - Safran Group
Information Technology- Level 3
Career Insights for IT Specialist / Engineer
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Scorecard
Based on Washington data
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What they do
An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.
$86,909 / year median in Washington
+4% projected growth
Job Description
Information Technology
- Level 3 IDD Aerospace
- Safran Group
- 3.7 Redmond, WA Job Details Full-time $80,000
- $100,000 a year 1 day ago Benefits Dental insurance 401(k) Tuition reimbursement Retirement plan Qualifications Windows Bachelor's degree Computer hardware CompTIA Security+ PowerShell Full Job Description Information Technology
- Level 3
Job Summary:
The Level 3 IT Technician is a senior-level support role responsible for managing high-complexity technical issues, infrastructure projects, and advance troubleshooting. This position also involves contributing to IT strategy, documentation, and mentoring junior team members.Key Responsibilities:
- Act as final escalation point for technical support issues that cannot be resolved by Level 1 or Level 2 staff.
- Perform root cause analysis and implement permanent resolution to recurring problems.
- Manage infrastructure components including servers, storage, networks, and cloud services.
- Support and manage virtualization platforms (VMware, Hyper-V).
- Lead and implement IT projects such as system upgrades, migrations, and deployments.
- Maintain and monitor system performance, availability, and security.
- Create and maintain technical documentation, SOP's, and network diagrams.
- collaborate with other departments to align IT services with business goals.
- Provide training and support to junior technicians and end-users.
Qualifications:
- Bachelor's degree in information technology or related field preferred.
- 4+ years of progressive experience in IT support or systems administration.
- proficiency with Windows Server, Active Directory, networking, virtualization, and backup solutions.
- Experience with scripting or automation (e.g., PowerShell, Bash).
- Certification such as CompTIA Network+/Security+, Microsoft MCSA/MCSE, or Cisco
CCNA/CCNP
are a strong plus.- Strong analytical, documentation, and communication skills. Working Conditions
- May require occasional lifting of equipment (up to 30 lbs.)
- Some off-hours or weekend support may be needed.
ITAR. ITAR
defines a U.S. person as a U.S. citizen, U.S. Permanent Resident (i.e., "Green Card Holder"), Political Asylee, or Refugee.Pay:
$80,000.00- $100,000.