Technical Support Specialist:

Electrical/Mechanical Behm Consulting LLC $24-28/hr vision insurance, paid holidays, 401(k) United States, Wisconsin, Appleton Sep 05, 2026 Fox Valley Elevator is a leading manufacturer of high-quality residential elevator systems. We're growing and looking for a mechanically skilled professional who wants to get off the road and into a stable, predictable, office-based role. This position is perfect for someone with HVAC, mechanical, electrical, or field-service experience who enjoys troubleshooting but wants a consistent daily routine. Fox Valley Elevator is a leading manufacturer of premium residential elevators and dumbwaiters, dedicated to improving accessibility, safety, and quality of life through innovative design and exceptional craftsmanship. Proudly manufacturing its products in Wisconsin, Fox Valley Elevator is recognized for its commitment to quality, continuous improvement, and delivering customized solutions that serve customers across the United States. Behm Consulting, LLC is proud to partner with Fox Valley Elevator in the search for talented professionals who are ready to build a rewarding career with an innovative and growing manufacturer. What You'll Do Fox Valley Elevator is a leading manufacturer of premium residential elevators and dumbwaiters, dedicated to improving accessibility, safety, and quality of life through innovative design and exceptional craftsmanship. Proudly manufacturing its products in Wisconsin, Fox Valley Elevator is recognized for its commitment to quality, continuous improvement, and delivering customized solutions that serve customers across the United States. Behm Consulting, LLC is proud to partner with Fox Valley Elevator in the search for talented professionals who are ready to build a rewarding career with an innovative and growing manufacturer. Remote Troubleshooting for elevator systems via phone and email

Support field technicians with step-by-step guidance using schematics and manuals

Ensure code compliance for residential elevator installations

Provide parts quotes and coordinate with vendors

Assist with modernization projects for legacy elevator systems

Deliver training to installation technicians

Document issues, track KPIs, and support call-center operations

Build strong customer relationships and provide clear, professional communication

What Makes You a Great Fit Strong problem-solving mindset...

Strong mechanical aptitude (HVAC, mechanical, electrical, elevator, or similar background)

Ability to read wiring diagrams, schematics, and service manuals

Excellent communication skills

Comfortable using computers, CRM systems, and ticketing tools

Strong problem-solving mindset and customer-first attitude

No degree required - hands-on experience matters most. Preferred (Not Required) Elevator industry experience

CET, PMP, or other technical certifications

Experience training technicians

Knowledge of residential elevator codes

Familiarity with modernization or legacy equipment

PLC

Mitsubishi and Siemens products.

Work Environment

Office-based role with predictable daily routine

Occasional site visits

Extended phone/computer work

Light lifting (up to 75 lbs)

Benefits

Health, dental, and vision insurance

401(k) with company match

PTO + paid holidays

Professional development opportunities

Supportive, innovative team culture Fox Valley Elevator is an equal opportunity employer, welcoming applicants from all backgrounds and identities. We look forward to finding a passionate, skilled individual to join our team and contribute to technical excellence in elevator support and modernization.