Markquart Toyota is seeking hard-working and dependable people to join our IT team. The right candidate will share our vision of providing the best experience for our customers and our team!

MARKQUART OFFERS

Competitive health benefits Professional work environment Closed on Sundays Paid time off on most major holidays 401K match - After working three months, the eligibility starts on the first day of the next quarter. Competitive health benefits Paid Vacation

AND MORE!

PRIMARY

RESPONSIBILITIES

As an IT Support Analyst, you will support and configure company IT systems and devices and assist users with technical issues. Some of the primary responsibilities include: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Provide basic support of line-of-business applications Provide basic support of computer hardware, including workstations, printers, and telephony devices Install, troubleshoot and repair network cabling Document user interactions, issues and resolutions in the ticketing system Follow up with customers to ensure issues have been resolved Maintain system security and stability Escalate complex issues to Level 2 support or appropriate teams as needed Maintain a high level of customer satisfaction through effective communication and timely resolution of issues Document internal processes and procedures related to duties and responsibilities

SUCCESS TRAITS

Candidates that will find themselves successful in this position are: Strong problem-solving skills and ability to work under pressure Good organizational and multitasking abilities Strong verbal and written communication skills Strong technical diagnostic skills Self-motivated with the ability to adapt to changes quickly and respond with a high sense of urgency Understanding of technical support tools and techniques used to provide IT services This is a full-time position ranging from $45,000-$55,000 annually, based on candidate experience. Candidates must be able to successfully complete a pre-employment background check, consistent with applicable law. If this seems like the right fit for you, apply today! We look forward to reviewing your application.

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Experience:

IT:

1 year (Preferred)

Work Location:

In person