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MWIDM Inc.

Desktop Technician

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Job Description

Job Title:
Desktop Technician Location:
Mineral Point, WI 53565
Duration:
6
Months Contract Job Description:
Summary:
Research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. The technical skills include knowledge of computer software and hardware.
Key Responsibilities:
Help to setup and monitor data closet equipment including servers and UPS. Monitor and report on general site health status including data closet equipment, servers, network, and clients. Assist with the running of cables and provide guidance to local team on cable runs and termination. Escort vendors within the site so they can do maintenance tasks on data closet systems. Assist the site lead with server operations as needed. Set up new servers and clients according to documented processes. Perform standard maintenance tasks on clients and servers including patches, agent install, and incident troubleshooting. Maintain and document all network IDF changes and port mappings. Collaborate with the plant staff to foster open communication with CBS and ensure all devices on site at used in accordance with CBS IT best practices. Position is 100% on site, with the primary location in Mineral Point, WI, but also supporting additional the Stoughton, and Janesville sites.
Mandatory Skills:
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) Strong ability to work independently and manage one?s time (Required)o Strong mentoring skills necessary to provide support and constructive performance feedback (Required) Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software (Required) Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required) Must have
Skills:
Desktop support/ Imaging Network knowledge Printer support Customer service
Experience:
3 to 5years
Education:
High school diploma or equivalent or Bachelor degree in computer science or related field or equivalent training/education required
Pay:
$25.00 - $31.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Experience:
Desktop support: 3 years (Preferred) Computer networking: 3 years (Preferred)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance