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Dematic

Controls Engineer Technical Support (Nights)

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$53,428 / year median in Wisconsin

-11% projected decline

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Job Description

Controls Engineer Technical Support (Nights) Dematic 11240 West Burleigh Street (Show on map) Jul 11, 2026 Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
We offer:
Career Development Competitive Compensation and Benefits Pay Transparency
Global Opportunities Learn More Here:
https://www.dematic.com/en-us/about/careers/what-we-offer/ Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal,stateor local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training. The base pay range for this role is estimated to be$to $an hourat the time of posting. Final compensation willbedeterminedbyvarious factorssuch as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will do in
This Role:
Participates in the support of semi-complex systems that integrate hardware and software. Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up. Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction Provides troubleshooting expertise to Dematic's customers Travel between 20-30% to different customer locations which may include weekends and overtime What We are
Looking For:
Bachelor's Degree 2+ year's experience in a related field providing Customer Service Support Experience with Allen Bradley Logix PLC controls platforms Experience with controls hardware troubleshooting Siemens and Modicon PLC experience a plus