Job Title:

Computer Support Associate Location:

Kingsburg, CA Duration:

1+

Years Primary Position Responsibilities & Duties:

Onsite IT support: Provide hands-on assistance for employees, contractors, and partners, resolving hardware, software, OS, and peripheral issues.

Workstation lifecycle:

Deploy, replace, upgrade, and manage workstations, including onboarding/offboarding and equipment provisioning.

Asset management:

Maintain local inventory, track assets, manage storage, conduct audits, and coordinate warranty/vendor repairs.

Collaboration technology:

Support conference rooms, collaboration platforms, printing services, and audio/visual equipment Network troubleshooting: Diagnose wired, wireless, VPN, and remote access connectivity issues, and assist with local server/network equipment.

Incident management:

Execute incident, request, and task management via ServiceNow, assist in major incident response, outages, and continuity activities Cybersecurity and compliance: Support endpoint protection, compliance, software deployments, and OS patching efforts in partnership with centralized teams. Documentation and qualifications Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.