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Defense In Depth Solutions

VTC Infrastructure Engineer

Career Insights for Systems Engineer

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What they do

A Systems Engineer creates computer and data communication networks for companies and organizations. Plans and designs layout for a network, determines the hardware needed and placement of computers, servers, cables and routers; determines data storage, system capacity, and speed.

$121,841 / year median in Maryland

+3% projected growth

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Job Description

VTC Infrastructure Engineer at Defense In Depth Solutions VTC Infrastructure Engineer at Defense In Depth Solutions in Oxon Hill, Maryland Posted in about 20 hours ago.

Type:

full-time

Job Title:
VTC Infrastructure Engineer Location:
Mark Center VA Clearance required:
Secret Clearance Certification:

CompTIA SEC+ or

CCNA Job Description:

A VTC Infrastructure Engineer configures, maintains, and troubleshoots enterprise audio-visual and video streaming infrastructure. They ensure high availability for virtual meetings, apply security compliance patches, and provide Tier II/III technical support for hardware like codecs, multipoint control units (MCUs), and UC managers. Core Responsibilities

System Management:

Deploy, patch, and monitor enterprise VTC and VoIP systems, ensuring seamless performance and uptime.

Incident Troubleshooting:

Diagnose and resolve connectivity, audio, and video issues, minimizing downtime for daily operations.

User Support & White-Glove Service:

Assist VIPs and leadership with conference setups, active meeting monitoring, and equipment orientation.

Security & Compliance:

Enforce organizational IA policies by performing vulnerability scans and applying cybersecurity compliance configurations (e.g., DISA STIGs). Risk Management Framework experience preferred.

Infrastructure & Upgrades:

Manage hardware lifecycles, recommend technology refreshes, and maintain updated network and capability diagrams. Required Qualifications & Skills

Experience:

3 to 5 years of hands-on VTC or systems administration experience.

Technical Proficiency:

Deep understanding of Cisco, Polycom, or similar AV/VTC codecs and infrastructure, Session Initiation Protocol (SIP), and control tools like Cisco TelePresence Management Suite (TMS).

Security Clearances:

Requires Minimum Active DoD Secret clearance

Certifications:

DoD 8570 compliance (such as CompTIA Security+ or CCNA) If you are not interested at this time, but know of colleagues who may be interested, please forward this email. Feel free to call me if you have any questions. Looking forward to hearing from you.