To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis. Job DescriptionThe Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you're set up for long-term success to tap into the full capacity of the Salesforce platform, fast. We help you plan your strategic roadmap and we make sure you are building Salesforce so that it's easy to maintain and adapt down the road, minimizing potential technical debt. Our team is made up of thousands of the world's leading Salesforce experts. We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals. Salesforce Professional Services is looking for a Senior Technical Architect / Technical Architect Director. You will be serving as a strategic advisor and Salesforce product and platform expert to the company's largest, mSalesforce Professional Services is looking for experienced Technical Architects to serve as strategic advisors and Salesforce platform experts for our largest, most complex enterprise customers. This posting spans both Senior Technical Architect and Technical Architect Director levels - we'll match you to the right level based on your experience. About the teamProfessional Services delivers Salesforce's world-class product and project offerings so customers get the most from the platform, fast - building strategic roadmaps and Salesforce implementations that are easy to maintain and adapt, minimizing technical debt. Our team of thousands of Salesforce experts shares 20+ years of best practices with customers and partners. ResponsibilitiesServe as a trusted, strategic advisor and Salesforce platform expert to C-level stakeholders at high-profile enterprise clientsArchitect multi-cloud technology solutions across application, data, integration, and security domains to meet client needsGuide and lead cross-functional teams of architects and developers; for Director-level, direct people management of technical teamsFacilitate executive workshops, drive program governance, and manage partner/customer negotiationsIdentify and proactively manage risk areas, seeing issues through to resolutionReview and correct project/program direction, approach, and key artifacts to keep programs on track and solutions maintainableGuide customers and colleagues in rationalizing and adopting emerging technologies that drive business valueLead internal strategic initiatives to grow the consulting practice; contribute to the community's knowledge base and thought leadership Minimum Requirements8+ years of enterprise architecture or consulting experience (10+ years for Director level)4+ years leading Salesforce Core Projects (Director level: 2-5 years of direct people management additionally required)Strong application design skills combined with data, integration, and security architecture expertiseStrong presentation and communication skills - able to present and defend a point of view to varied audiences, including C-levelProven ability to analyze, design, and optimize business processes via technology and integrationAgile methodology fluency and a collaborative, high-integrity leadership style Preferred RequirementsBachelor's degree in Computer Science, Engineering, or a related quantitative field (or equivalent work experience)Salesforce Certified Technical Architect (CTA) credential, or active progress toward it, or multiple Salesforce Architecture certificationsStrong Enterprise Architecture backgroundExperience with AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers)Experience leading a technical team or workstream, with a passion for mentoring talentAbility to build and maintain relationships with C-level executives and senior technology leadersExperience in Consumer Goods Cloud, Retail Execution/Trade Promotion Management, or the Consumer Goods industry is a plusTravel may be required depending on client needs

Required QualitiesTRUST:

Integrity, transparency, and reliability

TEAM PLAYER

Strong collaborator across teams

COMMUNICATOR

Clear, confident communication that... For full info follow application link. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.