Service Global, Inc Apply Now EUC-Desktop Engineer L1 Whitestown, IN, US

• Posted 23 days ago
• Updated 5 hours ago Full Time On-site Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account .

Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills End-user Computing Physical Layer Computer Hardware Network Administration Smartphones System Documentation Knowledge Base Documentation Identity Management Patch Management Operating Systems Antivirus Microsoft Servers Printer Support Technical Support Break/Fix Computer Networking Microsoft Windows OS X Hardware Troubleshooting Laptop Printers Mobile Devices Service Desk Incident Management Network Software Installation

ITIL IMAC

End-user Computing Physical Layer Computer Hardware Network Administration Smartphones System Documentation Knowledge Base Documentation Identity Management Patch Management Operating Systems Antivirus Microsoft Servers Printer Support Technical Support Break/Fix Computer Networking Microsoft Windows OS X Hardware Troubleshooting Laptop Printers Mobile Devices Service Desk Incident Management Network Software Installation

ITIL IMAC

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Summary Job Description:

As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on-site/remote/by phone). Support the installation, configuration, and administration of client hardware and software and operating systems. Provide support for activities that can be planned, such as network configuration, updates, and rollouts. Support users with the installation and configuration of smartphones. System documentation/FAQ and knowledge base. Registration of service requests. Documentation of inquiries and faults in a ticket system. User management. Patch management (MS operating systems, antivirus, etc.) Basic Microsoft server activities complete your profile. Skills include Zebra printer support, Windows support, etc. Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

80183523

Position Id:

42ab641098bbc1b9c6444aea33e6c478 Posted 23 days ago Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Service Global, Inc Desktop Engineer L1 Whitestown, Indiana

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