Systems Engineer

Job Summary:

We are seeking a Systems Engineer with a strong focus on Microsoft cloud engineering to support and advance our employee and business objectives. The Systems Engineer serves as a hands-on technical leader and primary escalation point, working closely with the Service Desk and Applications teams to support day-to-day operations while driving long-term platform improvements. This role is responsible for designing, operating, and optimizing core Microsoft technologies, including Azure, Microsoft Entra, Microsoft Defender, Intune, and Microsoft 365, to ensure secure, reliable, and scalable services across the organization. Experience with AWS is beneficial, as select workloads and integrations span multiple cloud environments. The Systems Engineer plays a key role in reducing technical debt, improving operational resilience, and advancing modernization initiatives that support our future state architecture and Zero Trust strategy.

Essential Duties and Responsibilities:

Microsoft Cloud & Platform Engineering Design, implement, and operate Azure-based infrastructure and platform services, including networking, identity, compute, storage, and security. Develop and maintain Infrastructure as Code (IaC) using Bicep, ARM templates, and Azure DevOps pipelines. Standardize and modernize Azure environments to improve reliability, security posture, scalability, and cost efficiency. Identity, Security & Zero Trust Engineer and support Microsoft Entra services, including Conditional Access, RBAC, PIM, and application identity integrations (SAML, OAuth, SCIM). Contribute to the organization's Zero Trust strategy, including secure remote access, Entra Private Access, and modern application publishing models. Implement and maintain Microsoft Defender solutions across endpoints, email, cloud applications, and collaboration platforms. Automation & Business Workflows Design, build, and maintain Azure Logic Apps and automation workflows, ensuring automations are secure, resilient, monitored, and well-documented to reduce operational risk and manual effort. Collaboration, Telephony & Endpoint Platforms Support and mature Microsoft Teams, including governance, advanced collaboration features, and integration with SharePoint and document management strategies. Contribute to Teams Phone and contact center modernization efforts, including migration from legacy telephony platforms. Administer and enhance Microsoft Intune, endpoint security, device compliance, and patching practices. Data Governance & Compliance Support the implementation and ongoing management of Microsoft Purview, Data Loss Prevention (DLP), and data governance controls. Cloud Cost & Application Optimization Assist with cloud cost optimization, application modernization, and decommissioning of legacy systems. Improve internal applications and services through performance tuning, security enhancements, and architectural improvements. Cross Team Enablement & Support Act as a senior escalation point for complex infrastructure, identity, security, and platform issues, partnering with relevant teams to improve workflows and reduce single points of failure. AI Adoption, Enablement & Governance Support the adoption and responsible use of AI technologies, assisting with establishing appropriate governance frameworks, and supporting the design and evolution of AI assisted workflows. Additional Duties Additional duties as assigned Minimum Qualifications Education and/or Experience Minimum 5 years of progressively increasing responsibility in an IT Systems Administrator, Engineer, or similar role Bachelor's degree or equivalent work experience required Requires strong interpersonal and organizational skills, including the ability to meet deadlines, follow written policies and procedures, and maintain superior customer service at all times with all employees Self-motivated problem-solver with a passion for reliability, consistency, accuracy, and customer service Must exercise sound independent judgment under minimal supervision This position may require occasional local and rare national/international travel Availability to participate in 24/7 on-call rotation and periodic after-hours maintenance Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a "get-stuff-done" culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for "Best Small Companies to Work for in NH." Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers .