• Introduction
• At IBM Software, we transform client challenges into solutions.

Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. With Confluent, data doesn't sit still. We put information in motion, streaming in near real time so organizations can react faster, build smarter, and deliver experiences as dynamic as the world around them.

• Your role and responsibilities
• The Senior Integrations Engineer builds and supports business system integrations, with a strong focus on Workato-based automation and reliable data flow across core enterprise applications.

This role owns complex integrations end-to-end, solves problems independently, and partners closely with business stakeholders on requirements, delivery, and support while demonstrating technical leadership and strong cross-functional influence.

Key Responsibilities

• Design, build, test, and support Workato recipes and related integrations across systems like Salesforce, NetSuite, and other business applications.
• Translate complex business needs into clear technical specifications and implementation plans.
• Troubleshoot integration issues, handle errors/debugging, and improve reliability, observability, and reusability.
• Partner with cross-functional teams to gather requirements, communicate trade-offs, and keep stakeholders informed.
• Document integration patterns, templates, and operational procedures to improve team efficiency.

What Good Looks Like in This Role

• Independently owns complex integration workstreams from design through delivery and support.
• Delivers reliable, supportable solutions and proactively identifies risks or recurring issues.
• Demonstrates leadership through proactive communication, clear technical decision-making, and effective collaboration with business and technical stakeholders.
• Improves existing recipes, processes, and documentation rather than only executing incoming tickets.

This job can be performed from anywhere in the US.

• Required technical and professional expertise
• 5+ years of relevant experience in business systems, enterprise integrations, or automation engineering.
• Hands-on experience with Workato or similar iPaaS tools.
• Strong understanding of streaming patterns, asynchronous processing, and event-driven integration concepts.
• Experience working with Kafka and related ecosystem tools for event-based data movement and system integration.
• Familiarity with related integration technologies such as

REST/SOAP

APIs, webhooks, message queues, ETL/iPaaS tools, and middleware platforms.

• Experience with error handling, debugging, monitoring, and support of production integrations.
• Familiarity with business systems such as Salesforce, NetSuite, ERP, HRIS, finance, or billing platforms.
• Strong communication, collaboration, and project coordination skills.
• Enthusiastic self-learner who proactively picks up new tools, integration patterns, and business domains with minimal guidance.
• Preferred technical and professional experience
• Experience supporting integrations in a SaaS or high-growth enterprise environment.
• Familiarity with Confluent Cloud or other streaming/data integration platforms.
• Working knowledge of integration security, authentication, and access patterns including OAuth, API keys, and SSO-related workflows.
• Experience documenting reusable integration patterns, standards, and operational runbooks.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.