Software Development Engineer — SPS, Agentic AI Experiences , Selling Partner Development Services
Amazon.com, Inc.
Seattle, WA (In Person)
Full-Time
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Job Description
- Own the architecture of agentic AI systems that operate across Spectrum's service mesh — agents that can query authorization systems, assess qualified permissions, inspect Control Plane authorization decisions, and synthesize solution provider-facing guidance autonomously
- Leverage AI-DLC to build world class experiences for Sellers and Solution Providers to discover and leverage agentic capabilities in the choice of their interface including Seller central, Amazon Quick, Claude, etc.
- Design and build AI agent frameworks including tool-use orchestration, context retrieval (RAG over developer docs, API specs, and account data), guardrails, and evaluation pipelines
- Lead end-to-end delivery of features from ambiguous problem statements through design, implementation, and production launch — writing LLDs, driving cross-team alignment, and mentoring junior engineers
- Build intelligent automation for high-volume operational workflows: vetting tools with HITL, agentic ticket triage and resolution, proactive Solution Provider health monitoring, automated onboarding guidance, and self-service diagnostic tools
- Define metrics and evaluation frameworks for AI agent quality — accuracy, resolution rate, latency, safety — and build the instrumentation to measure them in production
- Operate at Amazon scale — own Tier-1 services across 20+ regions, drive operational excellence, and maintain the high availability bar expected of platform infrastructure
- Influence technical direction through design documents, architecture reviews, and cross-team collaboration partner teams Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience programming with at least one software programming language Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- 143,700.00
- 194,400.
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