Corporate Security Administrator

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. The Corporate Security Administrator is responsible for the administration, maintenance, and continuous improvement of the organization's physical security technology platforms. This role supports the protection of associates, property, and physical assets across all facilities through effective system management, troubleshooting, reporting, and coordination with internal stakeholders and external service providers. Hands-on experience with access control, video management, and alarm systems is required. Corporate security systems administration experience is highly preferred.

What you will do:

Security Systems Administration:

• Administer and maintain enterprise physical security systems, including access control, video management, intrusion detection, alarm monitoring, and visitor management platforms.
• Create, modify, audit, and deactivate user permissions, cardholder records, system roles, schedules, and administrative access in accordance with company policy.
• Monitor system health and performance, investigate alarms and device failures, and coordinate corrective actions to maintain reliable operations.
• Generate system reports, activity logs, audit data, and metrics to support security operations, compliance, and management reporting.

Technical Support & Troubleshooting:

• Provide day-to-day technical support for cameras, readers, panels, door hardware, workstations, servers, and other connected security devices.
• Troubleshoot hardware, software, connectivity, and configuration issues in coordination with IT, Facilities, vendors, and integrators.
• Coordinate repairs, preventive maintenance, firmware updates, software patches, and testing to ensure systems remain secure and fully operational.
• Support badge and credential management processes, including badge production, activation, deactivation, and access issue resolution.

System Configuration & Documentation:

• Maintain accurate system databases, device inventories, site maps, door configurations, alarm points, partitions, and other platform records.
• Develop and maintain standard operating procedures, system documentation, as-built records, configuration standards, and change logs.
• Assist Facility Project Managers with implementation, testing, commissioning, and turnover of new installations, upgrades, migrations, and system integrations.

Incident Response & Investigations:

• Support incident response activities by retrieving video, access history, alarm events, and related system data for investigations and operational reviews.
• Provide after-hours support, urgent troubleshooting, and coordination during critical incidents, outages, or facility emergencies.

Partnership & Continuous Improvement:

• Partner with Security, Facilities, HR, and IT teams to support site security requirements, user onboarding and offboarding, contract guard force operations training on platform use, and operational change management.
• Identify opportunities for process improvement, system optimization, and lifecycle planning to strengthen the overall physical security technology program.

Vendor & Resource Coordination:

• Coordinate third-party service providers, security integrators, and maintenance vendors performing work related to security systems and devices.
• Support budgeting, procurement, asset tracking, and contract administration for physical security technology hardware, software, and services.

What you will bring:

• Bachelor's degree in criminal justice , Security Management, Information Technology, Engineering, or a related field preferred; equivalent experience may be considered.
• 3+ years of experience administering physical security systems in a corporate, critical infrastructure, healthcare, financial services, or similar environment.
• Strong working knowledge of access control, video management, intrusion detection, alarm monitoring, and related field hardware and software.
• Experience with enterprise platforms such as Honeywell ProWatch, LenelS2, Genetec, CCURE, Avigilon, Milestone, or similar systems preferred.
• Experience supporting multi-site operations, system integrations, and cross
• functional coordination with IT, Facilities, HR, and vendors preferred.
• Manufacturer, network, or related technical certifications are a plus.
• Strong organization, communication, troubleshooting, and problem-solving abilities.
• Ability to manage sensitive information with discretion and make sound decisions in a fast-paced environment with minimal supervision.
• Primary location at corporate headquarters; occasional travel to domestic facilities may be required.
• On-call availability during emergencies, critical outages, or after-hours maintenance activities.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
• What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings
• 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire
• including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time — 16 hours per calendar year Leave of absence programs
• including paid parental leave, paid short
• and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs)
• BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $68,900.00
• $97,325.

00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer

• Drug-free workplace We are an equal opportunity employer with a commitment to diversity.

All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

• For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.

You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

• Job Posting End Date at 12:01 am on: 05-05-2026 Want the latest money news and views shaping how we live, work and play?

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