Milestone Technologies, Inc. Apply Now Access Control Administrator (Genetec) Remote in Remote, NC, US

• Posted 3 days ago

• Updated 1 hour ago Full Time On-site Milestone Technologies, Inc. Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Managed Services IT Infrastructure Product Engineering Cloud Computing Artificial Intelligence ServiceNow Service Delivery Knowledge Base IT Transformation FOCUS Productivity Partnership IT Management Testing System Administration Technical Support Computer Hardware Authorization Workflow Standard Operating Procedure Analytics Finance Dashboard Optimization Ad Hoc Reporting Auditing Documentation Collaboration Identity Management LDAP Active Directory VLAN Network Database SQL Data Analysis Analytical Skill Communication Physical Security Regulatory Compliance Access Control Computer Networking Cisco Certifications Video Management System Integration Virtual Machines Performance Metrics Issue Resolution Reporting Salesforce.com Project Management Performance Management Preventive Maintenance

SAP BASIS

Law Innovation Recruiting Managed Services IT Infrastructure Product Engineering Cloud Computing Artificial Intelligence ServiceNow Service Delivery Knowledge Base IT Transformation FOCUS Productivity Partnership IT Management Testing System Administration Technical Support Computer Hardware Authorization Workflow Standard Operating Procedure Analytics Finance Dashboard Optimization Ad Hoc Reporting Auditing Documentation Collaboration Identity Management LDAP Active Directory VLAN Network Database SQL Data Analysis Analytical Skill Communication Physical Security Regulatory Compliance Access Control Computer Networking Cisco Certifications Video Management System Integration Virtual Machines Performance Metrics Issue Resolution Reporting Salesforce.com Project Management Performance Management Preventive Maintenance

SAP BASIS

Law Innovation Recruiting Show more Summary Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview Company Overview:

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

Department:

Physical Security Technology Reports To:

Security Technology Lead Location:

San Francisco, CA (On-site)

Schedule:

Monday - Friday, 8:00 AM - 5:00 PM (1 hour lunch break)

Position Summary:

We are seeking an experienced Access Control Administrator to manage and optimize our Genetec access control infrastructure. This role will provide direct support to the Access Control (Badging) team, focusing on system administration, feature testing and validation, troubleshooting, and cross-functional reporting. The ideal candidate will also lead the ClearID deployment to establish attribute-based authorization workflows. This position requires deep expertise in enterprise access control systems and a proven ability to support complex security environments.

Key Responsibilities:

System Administration & Support:

Administer and maintain the Genetec Security Center access control platform Provide direct technical support to the Access Control (Badging) team for system-related inquiries and issues Test and validate new features, updates, and system configurations before production deployment Troubleshoot and resolve access control system issues, including hardware and software components Perform regular system health checks and proactive maintenance

ClearID Implementation & Management:

Lead the deployment and configuration of ClearID for attribute-based authorization workflows Design and implement access policies based on user attributes and organizational requirements Integrate ClearID with existing Genetec infrastructure and identity management systems Develop and document standard operating procedures for attribute-based access management

Reporting & Analytics:

Support reporting needs for various internal teams including Finance, Workplace, and other stakeholders Create and maintain custom reports and dashboards within Genetec Security Center Analyze access control data to identify trends, anomalies, and optimization opportunities Provide ad-hoc reporting for compliance, audits, and security investigations

Documentation & Collaboration:

Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides Collaborate with the Security Technology team on system improvements and best practices Coordinate with vendors and support channels for issue escalation and resolution

Required Technology Experience:

Access Control:

Genetec Security Center (certification required), Synergis access

Identity Management:

ClearID or similar attribute-based access control platforms

Integration:

Experience with LDAP, Active Directory, and identity provider integrations devices

Networking:

IP networking, VLANs, and network troubleshooting for access control

Database & Reporting:

SQL queries, report building, and data analysis tools

Required Qualifications:

Minimum 5 years of hands-on experience with enterprise access control systems Genetec certification required (Security Center System Operator or higher) Strong experience administering and configuring Genetec Security Center platforms Demonstrated experience with access control system troubleshooting and issue resolution Experience with attribute-based access control concepts and implementation Strong analytical skills with experience creating reports and analyzing security data Excellent written and verbal communication skills Ability to work collaboratively with cross-functional teams Must be able to work on-site in San Francisco during standard business hours Reliable transportation to San Francisco location

Preferred Qualifications:

Advanced Genetec certifications (Security Center Administrator, Integrator) Experience with ClearID deployment and configuration Knowledge of physical security industry standards and compliance requirements Experience with enterprise-scale access control deployments across multiple locations Networking certifications (CCNA or equivalent) Previous experience supporting badging operations or cardholder management Experience with video management system integration (Genetec VMS preferred) Bay Area experience preferred

Key Performance Metrics:

System uptime and availability Issue resolution time and first-call resolution rate Successful ClearID deployment milestones Report accuracy and timeliness Internal stakeholder satisfaction scores

Working Conditions:

Travel to SF monthly is required.

Standard business hours:

8:00 AM - 5:00 PM, Monday through Friday Occasional flexibility may be required for system maintenance or critical issues Professional office environment

Compensation Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

90666340

Position Id:

13786 Posted 3 days ago Company Info About Milestone Technologies, Inc. Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Go to company profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Milestone Technologies, Inc. Incident Management Analyst L1 Remote

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