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Swisslog

Cyber Security Incident Responder

Career Insights for Incident Analyst / Responder

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What they do

An Incident Analyst or Responder investigates an IT-related incident: an unplanned interruption to a service, a reduction in the quality of a service, or an event that has not yet impacted the service to the customer. Works to restore a normal service operation as quickly as possible and to minimize the impact on business operations.

$121,633 / year median in Virginia

+7% projected growth

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Job Description

Cyber Security Incident Responder Swisslog - 3.5 Newport News, VA Job Details Permanent 19 hours ago Qualifications Windows Debugging IT department experience Full Job Description September 4, 2026 Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Short Facts Newport News, United States Swisslog, Onsite - Company Location Permanent Position Responsibilities Make an impact The Cyber Security Incident Responder is responsible for monitoring, investigating, triaging, and responding to cybersecurity incidents across the enterprise within established operating procedures. The role supports the Security Operations Center (SOC) by analyzing security alerts, conducting investigations, coordinating containment and remediation activities, and continuously improving detection capabilities. The successful candidate will work closely with global IT and security teams to reduce cyber risk and strengthen the organization's security posture. Perform daily security monitoring, incident triage, investigation, containment, and response activities in accordance with established SOC procedures and service level agreements (SLAs). Monitor, investigate, and respond to security alerts using Microsoft Sentinel, Microsoft Defender XDR, and other security technologies. Ability to identify issues, compromised computers using logs, and related computer-centric evidence sources Document investigations, findings, and remediation actions accurately within case management systems. Contribute to security use-case tuning and continuous detection improvement. Support automation initiatives through SOAR playbooks and workflow optimization. Demonstrate ability to perform event analysis and tools utilization (identification, response, escalation) Exercise attention to detail and due care in regards to work-related communication and documentation. Exhibit willingness to learn, a desire to collaborate with others, and the drive to take on additional responsibilities when called upon. Pursue job-related growth and knowledge via higher education, certification, and training. Maintain awareness of changing processes, procedures, and standards critical to job performance. Application Requirements What you need to succeed IT Experience Or Bachelor's degree in Computer Science, Information Security, Information Technology, or a related field, or equivalent practical experience. Knowledge of windows OS / General IT (Debugging and IT Problem solving) Knowledge of phishing, malware, ransomware, account compromise, and insider-threat investigations is a plus Basic understanding of SOAR technology is a plus Experience working in a 24x7 SOC or shift-based operational environment is an advantage. Understanding of common network services (Web, mail, DNS, authentication) is a plus Previous hands-on experience in the field of IT security (Threat prevention, SIEM, Endpoint protection) is a plus Experience with scripting or automation using PowerShell, Python, or similar technologies is an advantage. Grow with Us! Onboarding Our promise to you Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value. Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit. Join the journey! We´re looking forward to receiving your application!
Talent Acquisition Manager:
Mai Gamble Note for United States job postings (EEO statement): Swisslog is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws. Ready to start your Journey? We are looking forward to hearing from you