Rosler Metal Finishing helps manufacturing companies in North America find a better way to finish their parts by developing the total surface finishing solution that is tailored to their individual needs. We design and manufacture vibratory finishing and shot blasting equipment and the necessary consumables, such as finishing media and chemicals and supply them to a wide range of industries like aerospace, medical, structural steel, hardware, automotive, and jewelry. Our process development expertise and aftermarket service provides support and builds long term relationships with our customers. We are a modern and attractive family owned company that focuses on long term, sustainable business development rather than short term profit maximization. Through our manufacturing locations and test centers we are able to support and supply local and global customers with a full range of innovative surface finishing machines, consumables and service across the globe. Our Core Values guide our everyday decisions:

Team:

We work together as a team, exhibiting modesty, humility, and being supportive of each other's efforts and loyal to one another.

Positive:

We keep a positive outlook focusing on the opportunities in each situation.

Considerate:

We consider what is best for the company, customers and employees with an open mind, confidently and without hesitation.

Driven:

We are driven and determined to achieve continuous improvement and innovation in our processes, ourselves and our team.

Position Summary:

The Quality Coordinator coordinates the activities that lead to the implementation of a quality system according to ISO9001. The role actively supports the development of the quality system by creating and maintaining quality system documents, analyzing and auditing the quality system, and monitoring the performance of the system.

Accountabilities:

Coordinates Quality System

• Coordinates and supports the activities to implement and maintain an

ISO 9001

quality system Monitors Customer Complaints

• Organize customer complaints and follow up on corrective actions. Audits Quality System
• Analyzes and audits the quality system and monitor its performance. Continuous Improvement
• Drives and coordinates continuous improvement activities based on audit, customer, and employee feedback.

Key Areas of Results:

Process

• Quality
• Measures the quality of the output of the employee, team, or department (e.g. Non-conforming products, redlines, rework, warranty cost, errors, rejects
• Cost of Poor Quality Process
• Timeliness
• Measures timeliness of task completion of the employee, team, or department.

Responsibilities:

Leadership and Culture Maintains Effective Communication

• Maintains open and honest communication throughout the department.

Ensures conversations are taking place at the lowest possible level and elevated as needed. Business Operations Maintain

ISO 9001

Standards

• Maintain

ISO 1009

Standards knowledge and put into action effectively. Work to Regulate Quality Process

• Work to regulate quality process with Germany and target

ISO 9001

certification-level quality system. Assist with Creating Quality Control Documents (Quality)

• Assist department team members with creating and maintaining the documentation of quality procedures, processes, work instructions and forms Collaborates with Other Departments
• Promotes teamwork and strong communication between departments. Promotes a positive work environment to ensure successful business flow. Implement Cost of Poor Quality Program
• Investigate, monitor, document, and report on, quality issues. Work with each department to identify root cause for issues. Create lessons learned meetings, and maintains a lessons learned database. (3) Analyze and Conduct Audits (Quality)
• Conduct internal quality audits, and support external quality audits. Report Quality Issues
• Organize customer complaints and follow up on corrective actions. Coordinates Improvement Processes
• Organize continuous improvement processes by working closely with internal employees. Helps procedure revisions, and analyzes system and process improvements. Collect and Compile Data
• Collect and compile data for quality scorecard. Monitor overall company scorecard and performance quality control systems. Create and Prepare Reports
• Create and prepare a variety of reports for assigned department. Customer Focus Customer Satisfaction
• Strives for high customer satisfaction of internal and external customers. Goes out of the way to make the customers experience as simple as possible by being helpful and pleasant. Safety Enforces Protective Equipment
• Follows and enforces the use of personal protective equipment. Makes sure all mandatory equipment is in proper use when working in area/department. Enforces Safety Policies
• Follows and enforces all company safety policies and procedures. Works in a responsible way to prevent health and safety hazards to self and others. Quality Continuously Improves Dept.
• Guides and works with the employees in the department to continuously improve the departmental processes, cost structure, and output. Ensures the processes are followed by all. Other May be rotated
• May be moved to other positions within the organization for a time to help meet customer needs. Maintains Work Area
• Maintains a neat, orderly, and organized work area at all times. Performs Duties Assigned
• Performs other related duties, as assigned.

Behaviors:

Qualifications:

Education Bachelor's Degree

• Has a bachelor's degree or equivalent in related field Associate's Degree
• Has an associate's degree or equivalent in related field Experiences 1
• 3 years experience
• Minimum of 1-3 years of previous experience working in related field Skills Working Knowledge of Department Software (Quality)
• Working knowledge of SAP, ERP, and CRM software. Mind mapping software (Mindjet, XMind or similar), and Database applications (e.g. Microsoft Access). Proven proficiency in Adobe Acrobat Determine Compliance Standards (Quality)
• Using information and individual judgment to decide whether events or processes obey laws, regulations, or standards. Confidentiality
• Ability to maintain the highest ability of confidentiality in daily contact with sensitive business information. Microsoft Office
• Very strong experience with Microsoft Office applications, including Word, Excel, and PowerPoint Assertive and Persistent
• Ability to be assertive and persistent while being tactful. Basic German Understanding Foresee Challenges and Actively Seek Solutions Work Independently
• Proven Ability to work independently. Must demonstrate a high level of initiative. Interpersonal Skills
• Must have positive and effective interpersonal skills. Communicate Effectively
• Ability to communicate effectively in written and verbal forms. Positive Professional Image
• Ability to maintain a positive personal/professional image and customer service when dealing with internal and external parties. Attention to Detail
• Excellent attention to detail in all aspects of assigned work

Physical Requirements:

Use of Hands

• required to use hands and fingers to handle, feel, reach, or operate equipment, tools, or controls

• Frequency:

  Always Physical Activity
• required to walk, stand, climb, balance, stoop, kneel, crouch, bend, twist, and crawl

• Frequency:

  Always Vision Requirements
• required to use vision including: close, distant, color, peripheral, depth, and focused vision

• Frequency:

  Always Oral Expression
• required to communicate information and ideas in speaking so others will understand

• Frequency:

  Always Oral Comprehension
• required to listen to and understand information and ideas presented through spoken words and sentences

• Frequency:

  Frequently 25Ib Weight Ability
• required to lift, push, pull, and/or move up to 25 pounds

• Frequency:

  Occasionally Subject to Noise
• subject to loud noise and at times noise level may require employee to shout in order to be heard above ambient noise levels.

•

Frequency:

Occasionally Pay:

$24.00

• $28.

00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person