Operations Efficiency Data Analyst Monro Auto Service and Tire Centers - 2.4 Rochester, NY Job Details Full-time $90,000 - $105,000 a year 22 hours ago Qualifications Optimizing workflow processes Performance dashboard reports Data integrity assurance Data model design Dashboard development Operational analysis Sales support Sales revenue Forecasting Data visualization software proficiency Data Integration (Data management) Financial model construction Cloud data warehouses Sales analytics & reporting tools Data modeling projects Data validation techniques Tooling Sales analysis Bachelor's degree in business Dashboard creation support Process design Information Systems Metrics Reporting Mid-level Scalable systems Dynamic financial modeling Snowflake Sales data analysis Data quality management Data integrity and documentation AWS Full Job Description The Operational Excellence Data Analyst is responsible for delivering data-driven insights that support strategic decision-making, revenue growth, and operational efficiency across Monro's business operations. This role focuses on collecting, integrating, analyzing, and visualizing data from multiple systems to enable accurate reporting, forecasting, and performance measurement. In addition to Operations, this position partners closely with IT, Finance, Merchandising, and Marketing to ensure data integrity, scalable analytics solutions, and continuous process improvement, with a demonstrated ability to deliver measurable results in a fast-paced environment. Collect, clean, validate, and integrate data from multiple sources including POS systems, AWS, Snowflake, and Business Central. Develop, maintain, and optimize data pipelines to ensure accurate, consistent, and scalable reporting. Partner with IT and Finance to align data definitions, structures, and reporting methodologies. Build advanced analytical and forecasting models to measure and predict revenue and profit growth opportunities. Conduct scenario analysis and simulations to evaluate the impact of KPI changes on business performance. Analyze performance across customers, channels, and geographies to identify key revenue drivers, risks, and opportunities. Design, develop, and maintain dashboards and self-service reporting tools using Power BI. Automate recurring reports and analyses to improve efficiency and reduce manual effort. Provide Sales and business teams with actionable, data-driven insights to support strategy development and execution. Review and analyze data prior to fulfilling reporting requests, including providing insights, trends, and observations related to data usage. Establish and maintain a structured process for end users and decision-makers to request reports and data extracts. Identify opportunities for process automation and recommend improvements to enhance operational effectiveness. Serve as the primary point of contact for enhancing and maintaining customized in-house analytics and reporting tools.

Education and Experience:

Bachelor's degree in business, Data Analytics, Information Systems, or a related field, or equivalent education and professional experience. Prior experience in data analytics, business intelligence, or operational reporting preferred.

Knowledge & Skills :

Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data analysis techniques. Strong experience with Snowflake, AWS, and Power BI for data modeling, reporting, and analytics. Working knowledge of data integration, ETL processes, and data pipeline development. Ability to manage, analyze, and interpret large, complex datasets from multiple source systems. Strong analytical, problem-solving, and critical-thinking skills with a structured approach to analysis. Demonstrated ability to deliver results by translating data and insights into actionable business recommendations. Experience developing dashboards and self-service reporting solutions for diverse business users. Strong understanding of key business and financial metrics, including revenue, margin, and operational KPIs. Ability to conduct scenario analysis and performance modeling to support decision-making. Strong communication and presentation skills with the ability to explain complex data concepts to non-technical stakeholders. Proven ability to collaborate effectively in cross-functional environments, including IT, Finance, Sales, and Operations. Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines. High attention to detail with a strong commitment to data accuracy, integrity, and governance. Continuous improvement mindset with the ability to identify process inefficiencies and recommend automation or optimization solutions.

Work Environment & Physical Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and fax machines. Position requires incumbent to see, read, hear, speak, reach, bend, sit/stand for prolonged periods of time at a desk and working on a computer. Ability to work weekends and holidays as needed Monro, Inc. Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro - Your Career is Here!