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Customer Risk Assessment - Senior Data Analyst
Job Description
Customer Risk Assessment - Senior Data Analyst Charlotte, North Carolina;Fort Worth, Texas
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- To proceed with your application, you must be at least 18 years of age.
- Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Customer-Risk-Assessment---Senior-Data-Analyst\_26034535-2)
- Bank of America employees are required to meet all
- posting eligibility requirements
- prior to applying for any new position.
- Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Customer-Risk-Assessment---Senior-Data-Analyst\_26034535-2)
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
- Line of Business Job Description
- This job is responsible for supporting the review of systems, processes, data and controls that impact AML Customer Risk Assessment (CRA) activities across Consumer, Global Banking, Global Markets and Wealth Management, as well as identifying and advising on CRA issues and monitoring resolution thereof.
This job also requires supporting the remediation of disparate risk rating of duplicate customers and any other identified issues across all lines of business in the Bank. Key responsibilities include developing an understanding of end-to-end systems, data and business processes relating to CRA; identifying associated risks and controls; developing/supporting CRA data reporting and analysis; promote collaboration across business, operations, technology and compliance teams to assess risks and balance requirements; and supporting the remediation of disparate duplicate customer risk ratings. The role works closely with partners from Business, Global Financial Crimes, Operations and Technology to support the variety of CRA activities within Global AML Operations.
- Required Qualifications:
- + 10+ years of experience in Financial Crimes including minimum 3 years of direct experience with systems, data and processes that support Financial Crimes programs.
+ Advanced data analytics and data management skills, including the ability to extract, integrate and analyze large datasets from multiple databases and systems using SQL, Teradata, Alteryx, Tableau and Excel.
+ Experience partnering with business, operations, technology, and compliance stakeholders to influence outcomes and drive execution Strong capability to work independently and manage multiple priorities simultaneously and deliver high-quality results with limited supervision.
+ Strong analytical and problem-solving skills with the ability to evaluate complex financial crimes requirements, data relationships and business processes.
+ Excellent written and verbal communication skills with the ability to clearly articulate risk concepts and analytical findings.
+ Strong presentation skills with the ability to synthesize multiple analyses into concise, executive-level messages and recommendations for leadership.
+ Ability to assess Financial Crimes risks through a combination of business knowledge, system understanding, and data analysis, and provide practical recommendations that balance regulatory requirements, risk management objectives, and business needs.
- Desired Qualifications:
- + Bachelors degree in Mathematics/Statistics, Economics, Engineering, Finance, Data Science, or equivalent certifications. + Experience supporting regulatory or audit remediation, consent order initiatives, or risk management and governance programs.
- Key Behaviors:
- + Intellectual curiosity and a strong interest in financial crimes and systems, process and data supporting financial crimes activities.
+ Ability to work well in a newly established team and effective navigation of evolving priorities within the new function.
+ Maintains strong attention to detail while balancing strategic thinking and execution.
+ Demonstrates proactive initiative, adaptability, and a continuous improvement mindset in identifying opportunities to enhance processes, controls, and data quality.
- Minimum Education Requirement:
- High School Diploma / GED / Secondary School or equivalent
- Shift:
- 1st shift (United States of America)
- Hours Per Week:
- 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S and insurance and annuity products offered through
MLLA:
- Are Not FDIC Insured
- Are Not Bank Guaranteed
- May Lose Value
- Are Not Deposits
- Are Not Insured by Any Federal Government Agency
- Are not a condition to Any Banking Service or Activity
- Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered investment adviser,
- Member SIPC
- and a wholly owned subsidiary of BofA Corp.
Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.
Benefits
- Dental Insurance
- Employee Programs