Data Specialist

Data Specialist 555 South Flower Street, Los Angeles, California, US, 90071 13066 In Office Operations Apply Now Job Description

DATA SPECIALIST

WHAT

IS THE OPPORTUNITY?

Responsible for independently processing Debit Card or ATM Card orders and perform maintenance for City National Bank cardholders.

WHAT WILL YOU DO?

Process high volume of Debit Card and ATM applications for new City National Bank clients. Process verification of eligibility for Debit Card or ATM Cards requests (i.e. type account and account ownership). Obtain all requirements to process the Debit Card or ATM Application request (i.e. Debit Card Waiver for Non-signer). Follow bank's policies and procedure Perform QA to ensure cardholder data (CMSe record) was entered correctly. Process Debit Card Maintenace requests (i.e. blocking cards, limit increase, order replacement cards and pins, etc.). Process Non-Proprietary and Surcharge Fee waiver requests. Internal servicing- support bank wide colleagues with Debit Cards or ATM Cards inquiries and research. Process and respond to department incoming calls and emails requests. -up coverage for other department processes (as needed). Other duties as assigned.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of financial services experience Minimum 3 years of direct client service experience Minimum 3 years of bank card operations Additional Qualifications Must have excellent written and verbal skills. Customer Service oriented. Detail Oriented. Organizational Skills. Must have excellent knowledge of Microsoft Office (Word, Excel, Outlook, Adobe) and Salesforce a plus. Must be able to create Excel matrix using formulas. Experience in basic accounting and reconciliation helpful. Ability to work in a fast pace and high volume environment. Must be an analytical thinker, organized, follow procedures and able to make decisions independently. Data input accuracy is crucial.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location.