Position Title:

Records Specialist Employer:

Workforce Initiative Association Work Location:

In-Person, Canton, Ohio Employment Type:

Regular, Full-Time, Non-Exempt Compensation:

$22.53 to $23.49/hr. ($43,933 to $45,805/annually); commensurate with experience (based on 37.50 work week|1950 hours per year) About the Role Are you a detail-oriented records professional who takes pride in keeping data accurate, organized, and compliant? Join our team as a Records Specialist and be part of a group that values your expertise, invests in your growth, and gives you the tools to make a real difference in your community. We're looking for someone detail-oriented, efficient in time management, strong in verbal and written communication, and genuinely committed to accuracy and compliance across our workforce programs — someone who brings a professional, positive attitude to every interaction. Job Summary The Records Specialist is responsible for accurate and timely data entry and for maintaining forms, documentation, and administrative systems in direct support of the Workforce Initiative Association (WIA) Records Department. This position requires working knowledge of the Workforce Innovation & Opportunity Act (WIOA), Temporary Assistance for Needy Families (TANF), and other applicable workforce programs, along with the ability to coordinate records and data processes across departments and exercise independent judgment within established policies and procedures.

Essential Duties and Responsibilities:

include the following. Perform any other duties or tasks consistent with the nature of this position and the goals of the organization. Enters, maintains, and reviews data for accuracy, completeness, and compliance. Identifies and resolves discrepancies. Applies working and analytical knowledge of WIOA, TANF, and other workforce programs to records, data, eligibility, documentation, and performance requirements. Maintains knowledge of the complete client-service process and ensures required forms, documentation, and system information are properly maintained throughout the process. Develops, updates, and improves forms, procedures, tracking tools, and administrative systems used to support records and program operations. Uses, evaluates, and helps improve workforce information systems and data-management processes; assists staff with system use. Applies program requirements to records and data and evaluates the impact of legislative, regulatory, and policy changes. Identifies process problems and develops or recommends improvements to increase accuracy, efficiency, compliance, and data quality. Provides technical and procedural guidance to staff regarding records, documentation, data entry, systems, and program requirements. Coordinates records, data, and administrative processes across departments to ensure consistent and efficient program operations. Works independently within established policies while exercising judgment to identify problems, analyze information, recommend solutions, and improve processes. Education and/or Experience Associate degree from an accredited college or university plus two years of experience in records management and data entry; or three to five years of experience in records management and data entry; or equivalent combination of education and experience. Strong verbal and written communications skills. Ability to develop, coordinate, and improve both paper and electronic records systems, forms, and procedures. Ability to manage time, organize work, and make sound decisions regarding work assignments. Possess excellent computer skills and be familiar with Microsoft Office products and workforce information systems. Ability to effectively and timely enter information into the state reporting system as well as any other local systems. Ability to recognize, analyze, and solve process-related problems and recommend improvements. Ability to provide technical and procedural guidance to other staff. Knowledge of records management principles and practices preferred. About Workforce Initiative Association (WIA): WIA's mission is to provide workforce development programs that serve area businesses and prepare adults and youth for worthwhile and sustainable employment, especially recognizing those economically disadvantaged individuals and others in special need, through the US Department of Labor's Workforce Innovation & Opportunity Act federally funded programs. WIA also operates the OhioMeansJobs Centers in Stark and Tuscarawas Counties; a partnership of community organizations providing employment, training, and education resources. The centers are located in Canton and New Philadelphia. WIA staff fulfill roles that directly assist job seeker and business customers with their workforce needs.

What We Offer:

Participation in the Ohio Public Employees Retirement System (OPERS). Full-time staff have access to comprehensive medical, dental, and vision benefits; competitive sick and vacation leave; and company paid life insurance. Standard full-time work week of 37.50 hours (1950 hours per year).

Compensation:

$22.53 to $23.49/hr. ($43,933 to $45,805/annually); commensurate with experience Ready to keep records accurate and compliant so your coworkers can focus on serving customers? Apply today and join a team that is making a real impact!