OPERATIONS SERVICES DEPARTMENT

- Beaufort, South Carolina This job is also posted in

CERRA-SC

\nJob Details\n

Job ID:

5874322\n

Application Deadline:

Posted until filled\n

Posted:

Today\nJob Description\n

POSITION PURPOSE

The Operations Data Specialist plays a pivotal role within the Operations Department by managing and maintaining critical data systems related to utilities, work orders, and facilities operations. This position is responsible for administering the department's computerized work order management system, ensuring data accuracy and integrity, generating reports and presentations, supporting operational decision-making, and promoting the consistent and effective use of data systems throughout the Operations Department.\n

ESSENTIAL FUNCTIONS

\nUtility Data Management\nAccurately enter utility data into the energy management software.\nMaintain current utility records, including consumption, costs, account information, and associated data.\nMonitor utility data for anomalies, discrepancies, and unusual usage trends and notify appropriate staff of identified concerns.\nPrepare recurring utility consumption and cost reports to support departmental planning and budget management.\nWork Order Data Administration\nAdminister the department's computerized work order management system to support maintenance operations.\nEnsure accurate work order data entry, classification, documentation, and overall data integrity.\nEstablish and maintain user accounts, security roles, and access permissions in accordance with departmental responsibilities.\nOversee the consistent and effective use of the work order system by maintenance personnel and contractors to ensure compliance with departmental procedures and data standards.\nProvide user guidance and training on work order procedures, documentation requirements, and proper use of the system.\nGenerate recurring and special reports related to work order completion, preventive maintenance, response times, backlog, performance measures, and contract compliance.\nReview work order records for completeness, accuracy, and timely closure.\nIdentify operational issues, workflow improvements, reporting needs, and training opportunities related to the work order system.\nCommunicate operational issues, data concerns, and user needs with the Maintenance Department and the Facilities Support Manager.\nCoordinate with the Technology Support Department regarding technical issues, software upgrades, or system changes requiring technical support.\nAssist in developing and maintaining work order procedures, reporting standards, business rules, and departmental workflows.\nData Analysis and Reporting\nAnalyze utility, maintenance, and operational data to identify trends, performance measures, and opportunities for improvement.\nDevelop clear, concise, and meaningful reports, dashboards, presentations, and data summaries that support operational decision-making.\nProvide recommendations based on data analysis to improve departmental performance and efficiency.\nAssist leadership with recurring reports, Board presentations, budget information, and special projects.\nMonitor departmental performance measures and assist in evaluating progress toward established goals.\nVerify the accuracy and completeness of information before reports are distributed.\nSoftware and System Administration\nServe as the departmental administrator for Operations software applications assigned to the position.\nMaintain operational system settings, user accounts, security roles, reporting structures, and other authorized administrative functions.\nCoordinate with the Technology Support Department regarding software upgrades, technical issues, vendor support, and system enhancements.\nTest new workflows, reports, and configuration changes prior to implementation, as requested.\nProvide operational support and guidance to users regarding software functionality and departmental procedures.\nRecommend enhancements that improve operational efficiency, reporting capabilities, and user experience.\nMaintain accurate documentation related to software administration and operational procedures.\nProcess Improvement\nParticipate in the development and implementation of improved operational processes and data management procedures.\nIdentify opportunities to improve efficiency, accountability, reporting, customer service, and data quality through effective use of technology.\nAssist with the implementation of new software features, workflows, and reporting capabilities.\nRecommend improvements to departmental business processes that increase operational effectiveness.\nDocumentation\nCreate and maintain documentation for work order procedures, reporting standards, operational workflows, and software administration.\nDevelop user guides, training materials, standard operating procedures, and reference documents.\nEnsure documentation remains current as procedures and systems evolve.\n

ADDITIONAL DUTIES

Performs other related tasks as assigned by the Facilities Support Manager, Chief Operations Officer, Superintendent or other district office administrator as designated by the Superintendent.\n

QUALIFICATIONS

\nBachelor's degree or equivalent experience in Information Systems, Data Management, Business Administration, Facilities Management, or a related field.\nDemonstrated advanced proficiency in spreadsheet, database, reporting, and data management applications, including Google Drive, Google Sheets, Google Apps Script, JotForm, and Microsoft Office Suite.\nExperience working with computerized maintenance management systems (CMMS) or similar operational software preferred but not required.\nStrong analytical skills with the ability to interpret operational data and provide meaningful recommendations.\nExcellent attention to detail and commitment to data accuracy.\nAbility to administer operational aspects of software systems, including user accounts, security roles, workflows, reports, and business processes.\nAbility to train and support users in the proper use of departmental software systems.\nStrong written and verbal communication skills.\nExcellent organizational and time management skills.\nAbility to maintain confidentiality while handling operational, personnel, and financial information.\n

EXPERIENCE

\nMinimum of two (2) years of experience in data management, operational reporting, facilities support, or a related field.\nExperience with computerized maintenance management systems (CMMS), Enterprise Asset Management (EAM) software, utility management software, or similar systems is preferred but not required.\nExperience serving as a departmental administrator or business owner for operational software systems is preferred.\nExperience developing reports, dashboards, and performance metrics is preferred.\nExperience providing user training and operational support is preferred.\n

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.\nUnless reasonable accommodations can be made, while performing this job the staff member shall:\nUse strength to lift items needed to perform the functions of the job.\nSit, stand and walk for required periods of time.\nSpeak and hear.\nUse close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.\nCommunicate effectively in English, using proper grammar and vocabulary. American Sign Language or Braille may also be considered as acceptable forms of communication.\nReach with hands and arms and use hands and fingers to handle objects and operate tools, technology equipment, computers, and/or controls.\n

WORK PLACE EXPECTATIONS

\nWork effectively with and respond to diverse cultures or backgrounds.\nDemonstrate professionalism and appropriate judgment in behavior, speech, and dress in a neat, clean and professional manner for the assignment and work setting.\nHave regular and punctual attendance.\nFollow all District policies, work procedures, and reasonable requests by the proper authorities.\nAs an employee of Beaufort County School District, I am to adhere to confidentiality as directed by Federal, State and Local Laws/Regulations; and in accordance with district administrative rules as it pertains to sensitive information, employee information and student information. Failure to adhere to confidentiality may result in disciplinary actions, up to and including termination of employment.\n

REPORTS TO

Facilities Support Manager\n

DAYS PER YEAR

260\nSALARY

CLASSIFICATION

Paid on the Classified Staff Salary Schedule Level 111.\n

EMPLOYEE GROUP

Classified

APPLICATION PROCEDURES

Must apply online by completing a \"Classified\" application and adding this specific job to your online application.\n

FLSA STATUS

Non-Exempt

EMPLOYEE'S ACKNOWLEDGEMENT STATEMENT

\n1. I have reviewed the above position description and understand its contents.\n2. I am aware that my position description may be revised or updated at any time and once notified of changes, I remain responsible for knowledge of its contents.\n3. I hereby certify that I possess the physical and mental ability to fulfill the essential functions of the above position with or without reasonable accommodation(s). If I require accommodation(s) in order to fulfill any or all of these functions, I agree to provide information to the District regarding the requested accommodation(s).\nEmployee's Name (Print): ___________________________________\n

Employee's Signature:

___________________________________\n

Date:

__________________________

THE BEAUFORT COUNTY SCHOOL DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

Position Type:

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