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COMMERCIAL SYSTEMS & ANALYTICS LEAD

VulcanForms

COMMERCIAL SYSTEMS & ANALYTICS LEAD

Ayer, MA Apply

COMMERCIAL SYSTEMS & ANALYTICS LEAD

• \$121,200
• \$166,600 annually VulcanForms
• developer of industrially scalable laser metal additive manufacturing solutions.

We deliver end-to-end production by combining scalable additive manufacturing, precision machining, and advanced digital infrastructure for aerospace, defense, medical, and other essential industries. About the

Role:

Own and advance VulcanForms? Salesforce platform, commercial analytics, and data integrations with the Epicor ERP system. Serve as the hands-on administrator and configuration owner while building dashboards, forecasting models, data-quality programs, and commercial insights used by sales, finance, engineering, operations planning, and executive leadership.

Key Responsibilities:

• Serve as Salesforce system administrator and primary configuration owner
• Manage the Salesforce data model, automation, validation, permissions, security, and sharing
• Build and maintain reporting and dashboard tools for sales, operations, finance, and leadership
• Produce analysis of win/loss trends, quote-to-order conversion, cycle times, pricing, margins, and pipeline health
• Build the data models and reporting layer supporting the commercial forecast
• Perform configuration, testing, deployment, release management, and change control
• Own the enhancement roadmap and translate stakeholder requirements into executable plans
• Manage the data connection between Salesforce and Epicor across quoting, orders, and backlog
• Maintain linkages among opportunities, intake, purchase orders, and ERP records
• Contribute to Salesforce-based order-capture processes that feed Epicor
• Configure product catalogs, pricing rules, quote approvals, and cost and margin inputs
• Develop and administer data-hygiene, governance, audit, and performance-measurement programs
• Train users, maintain documentation, and provide primary platform support
• Scope and manage external implementation partners while reducing reliance on outside resources

Qualifications:

• Five-plus years of experience spanning Salesforce platform ownership and commercial or business analytics
• Direct experience as the primary administrator of a production Salesforce organization
• Salesforce Certified Administrator credential
• Advanced declarative configuration expertise, including Flow, complex validation logic, data-model design, and security/sharing models
• Ability to frame business questions, build analytical models, and present and defend findings to leadership
• Advanced Excel skills and strong SQL or equivalent data-query capabilities
• Experience integrating Salesforce with an ERP system such as Epicor, including order and bookings workflows
• Experience developing data-quality and governance programs and training nontechnical users
• Strong communication, organization, problem-solving, and stakeholder-management skills

Preferred:

• Experience in manufacturing or an engineered-to-order environment where CRM data supports production or capacity planning
• Salesforce Advanced Administrator or Platform App Builder certification
• CPQ configuration experience
• Familiarity with Power BI, Tableau, or similar business-intelligence tools
• Experience managing external Salesforce implementation partners

Compensation:

• \$121,200
• \$166,600 annually
• Actual compensation based on skills, qualifications, and experience.

Equitable salary + equity package and comprehensive benefits, including medical, dental, vision, and life insurance, paid time off, and 401(k) with company match. Location /

Team:

Commercial

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