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EI
E-Solutions Inc.
Patch Management Analyst/Engineer/Data Centre Infrastructure//Cary, NC
Entry-Level JobVerifiedNo experience needed
Career Insights for Data Center Technician / Engineer
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Based on North Carolina data
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What they do
A Data Center Technician or Engineer organizes data access, maintenance and access support to a data center. Maybe help to store and organize data, such as an organization's records or financial information. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
$104,114 / year median in North Carolina
+7% projected growth
Job Description
Patch Management Analyst/Engineer/Data Centre Infrastructure//Cary, NC (Cary, NC, 27512) | 08/24/26 Job Description
ROLE SUMMARY
The L1 Data Center Patch Management Analyst supports the execution of server patching activities across physical and virtual infrastructure. The role involves co-ordinating maintenance windows, executing approved patch scripts, validating server health post-patching, and maintaining accurate records in the CMDB and ITSM systems.KEY RESPONSIBILITIES
Execute server OS patches (Windows Server, RHEL/CentOS/Ubuntu) as per the approved change schedule. Perform pre-patching health checks: disk space, service status, backup verification, and snapshot creation. Apply patches through WSUS, SCCM, Satellite (Red Hat), or Ansible playbooks under supervision. Validate server functionality post-patch: verify services, check event logs, and perform application smoke tests. Document patch execution steps, outcomes, and any deviations in the ITSM change record. Monitor patch compliance dashboards and flag non-compliant servers to L2. Coordinate scheduled maintenance windows with application teams and stakeholders. Support rollback activities in case of patch-induced failures. Assist in maintaining accurate server inventory and patch status in the CMDB. Escalate unresolved patch failures, service degradation, or security vulnerabilities toL2. TECHNICAL SKILLS & KNOWLEDGE
Basic administration of Windows Server (2016/2019/2022) and/or Linux (RHEL, Ubuntu). Familiarity with WSUS, SCCM, or Red Hat Satellite for server patching. Introductory knowledge of virtualisation platforms (VMware vSphere / Microsoft Hyper-V) and snapshot management. Ability to read system logs (Windows Event Viewer, /var/log) to identify post-patch issues. Basic command-line proficiency (Windows CMD/PowerShell; Linux Bash). Awareness of change management and CMDB concepts in ITSM platforms. Understanding of backup validation and pre-requisite checks before patching.SOFT SKILLS & COMPETENCIES
Methodical and detail-oriented - accurately follows patching checklists. Good communication skills for coordinating maintenance windows with application teams. Ability to work in shift-based or on-call environments (including weekends/nights). Calm under pressure during post-patch incident response.PREFERRED CERTIFICATIONS
Microsoft Certified:
Windows Server Fundamentals Red Hat Certified System Administrator (RHCSA) - advantageous CompTIA Server+ ITIL 4 Foundation Patch Management Analyst/Engineer/Data Centre Infrastructure//Cary, NC1Infra, Data Centre United StatesBenefits
- Dental Insurance