A Data Center Technician or Engineer organizes data access, maintenance and access support to a data center. Maybe help to store and organize data, such as an organization's records or financial information. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
Responsibilities and Skill set: 3+ Years of experience Maintain DC Inventory Update Firmware, BIOS and drivers etc. Vendor co-ordination for hardware issue Share Logs with Vendor for hardware issue Parts received and return Server Mounting / Movement Rack Movement Network Connectivity Coordination with Teams (Network, VM, Storage, Backup & Unix) Coordinate with Logistics Team DC cleanup Labeling on Racks and Devices ATS and PDU Installation / Configuration Respond to customer queries and handle escalation Provide H&F Support at Data Center to remote team Provide H&F Support at MDF to remote team Provide H&F Support at IDF to remote team Provide escort to vendor for activities under HCL Support at
DC, MDF, IDF
Data Center Management
MDF / IDF
Management DC Walkthrough as per CommonSpirit guidelines
DC/MDF/IDF UPS
Management and Support ER2 Pickup scheduling and coordination Device rack/stack/un-rack Data Center access log management Spare h/w inventory management
DC/MDF/IDF HVAC
Management and Coordination
DC/MDF/IDF
Power Management and Coordination Site visit to address/validate ISP; Fiber Cut and Power issues H/w replacements Involvement during Monthly/Weekly Generator Testing Provide H&F Support for all required INC, SCTASK and CHG H&F support, manage, handle and troubleshoot major data centers equipment's including short and long distance hospitals and clinics. Installing, configuring and maintaining latest Windows and Unix servers Managing and Troubleshooting VMware 5.0, 6.5, 6.7, 7.0 Working with OEM hardware (DELL/Client/IBM), & remote connectivity tools Installation (vSphere 7.x), configuration (vCenter, ESX 7.x, SRM) and managing VMWare environment VMware ESXi Builds, Troubleshooting, Patching, Support Uplifts and Migration Configure and deploying new Dell, Client, and Cisco UCS Blades-Blade / Rack Server Firmware, patching and driver update etc Troubleshoot Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc Troubleshooting technical issues related and handling escalations Troubleshoot hardware issues on Storage Environment and coordinate with multiple teams Analysis, optimization, design, installation, configuration, maintenance, troubleshooting Provide H&F Support for backup devices, rack-stack and troubleshooting H/w issues H&F support, manage, handle and troubleshoot major data centers equipment's including short and long distance hospitals and clinics. Install, configure and support network equipment including large routers, large switches, medium switches and small switches to maximize network efficiency and security and, update to the latest firmware releases. Planning, communicating and executing any changes in the network environment by following the CommonSpirit change management process Managing and supporting UPS, PDUs which is Connected with Network Gears and Replacing Faulty Batteries Working on pre-approved projects (PPH) Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
