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Altera Digital Health Inc.
Sr Database Support Analyst
Career Insights for Database Analyst / Developer
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Based on New Jersey data
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What they do
A Database Analyst or Developer analyzes, maintains, test and develops database structures and processes. Provides support for software, product and client needs addressed through the database.
$119,697 / year median in New Jersey
-18% projected decline
Job Description
Sr Database Support Analyst at Altera Digital Health Inc. Sr Database Support Analyst at Altera Digital Health Inc. in Trenton, New Jersey Posted in 13 days ago.
Type:
Full-Time $101,230.00 per year _x000D_
- Interacts with client hospital IT staff via phone and email to help troubleshoot and resolve highly complex product problems or issues, with a focus on backend infrastructure and the database._x000D_
- Connects to client environments to diagnose and resolve complex customer questions or problems in the areas of system performance and stability, as well as product installation and system functionality._x000D_
- Communicates progress and resolution to the client and documents all work in a case record._x000D_
- Assists field technicians who are troubleshooting problems or repairing product_x000D_
- Conducts performance monitoring, utilizing database management tools to evaluate and resolve performance problems._x000D_
- Report defects and design issues to our development teams._x000D_
- Stays abreast of current technology in products, design changes and new products offered._x000D_
- Documents problems and solutions as articles for our Knowledge Base and reviews and approves knowledge articles written by others._x000D_
- Reports defects and design issues to our development teams._x000D_
- Works on most complex database related issues directly with client DBAs, development and external consultants.
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