Position Summary The Data Center Level 1 Technician will focus on the physical implementation, inspection and troubleshooting of data center rack equipment after the supporting infrastructure has been installed. Responsibilities Perform physical installation and implementation activities at the rack level Inspect racks, hardware components, cabling and connections Verify that cables and components are properly connected, seated and secured Identify visible defects, damaged components and incorrect connections Perform approved physical remediation and component replacement Support troubleshooting that requires hands-on intervention Follow established Methods of Procedure and Standard Work Instructions Capture photographs, test results and other required evidence Document completed work, findings and unresolved issues Escalate logical or software-related issues to Level 2 technicians and remote support teams Follow all data center safety, security and change-management requirements Support day, night and weekend coverage in a 24/7 environment Preferred Qualifications Previous data center, server deployment, rack integration or hardware installation experience Experience performing rack-and-stack work and physical equipment inspections Strong understanding of rack-level cabling, connections and hardware components Experience troubleshooting physical hardware and replacing components Ability to follow detailed technical procedures and approved instructions Ability to document work clearly and capture accurate supporting evidence Familiarity with MOPs, SWIs, change control and escalation procedures Ability to coordinate with Level 2 technicians and remote engineering teams Availability to work day, night or weekend shifts You should be proficient in: OSHA 10-Hour Certification (OSHA 10)