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Collabera LLC
D365 Support Analyst
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Job Description
Job Description
D365
Support Analyst Contract:
Sugar Land, Texas, US Salary Range:
35.00 - 40.00 |
Per Hour Job Code:
371841
End Date:
2026-10-23
Days Left:
27 days, 7 hours left
Title:
D365 Support Analyst
Location:
Sugar Land, TX
Duration:
12 months +
Pay range: $35-$40 Day to
Day:
Serve as the first and second line of functional support for D365 Finance & Operations and Customer Engagement users, triaging incoming tickets and service requests through the ESS support queue.
Perform routine system administration tasks including security role assignment, user provisioning and deprovisioning, and access reviews aligned with least-privilege and segregation-of-duties principles
Assist with environment refreshes, sandbox-to-production promotions, and validation activities in partnership with technical teams.
Deliver targeted refresher training and hands-on coaching to end users, super users, and new joiners across supported business units.
Must Haves:
Bachelor's degree in Information Systems, Business Administration, Accounting, Finance, or a related field, or equivalent practical experience.
3+ years of experience in application support, business/systems analysis, or ERP/CRM administration.
1+ years of hands-on experience supporting Dynamics 365 (Finance & Operations and/or Customer Engagement) or a comparable ERP/CRM platform.
Tier 2/3 Functional Support The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable. Job Requirement
ERP/CRM administration
D365
Finance & Operations
Customer Engagement
Customer service
Reach Out to a Recruiter
Recruiter
Phone
Damini Gawande
damini.gawande@collabera.com
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings