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Amazon.com, Inc.
Data Center Infrastructure Delivery Manager
Career Insights for Data Center Technician / Engineer
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Based on Texas data
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What they do
A Data Center Technician or Engineer organizes data access, maintenance and access support to a data center. Maybe help to store and organize data, such as an organization's records or financial information. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
$61,591 / year median in Texas
+16% projected growth
Job Description
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we'd like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. This role will be physically based at our new MDD Pecos, TX site. Key job responsibilities The Infra Delivery Manager will:
- Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on the best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements A day in the life The Infra Delivery Manager
- Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform
- Oversee their development and growth of their team
- Tracking budgets, providing strategic direction and proposing technical solutions
- Solve problems at their root and step back to understand the broader context
- Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
- Experience creating reports, interpreting metrics and driving overall insights or analysis
- Experience in vendor management
- 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment
- 4+ years of experience in management/team lead function Preferred Qualifications
- 6+ years of data center design, construction, operations, or facility maintenance experience
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience in automation or monitoring frameworks, deployment or development
- Experience with Lean or Six Sigma analytical techniques
- Experience developing operational metrics Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
- 107,700.00
- 188,500.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Mental Health
- Health and Wellness Programs