JOB SUMMARY

Manages the activities of the Mapping Center's GIS personnel. Recommends, collaborates and implements changes to internal processes relating to geographic information; provides guidance to management and sales professionals regarding information and applications available. Coordinates and implements directives from the Mapping Director. Promotes and fosters relationships while serving as liaison for clients; key participant in expanding and managing the growth within the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinates and manages large national mapping projects, including new business pursuits and existing corporate accounts. Develops and manages the analysis, research, design, and implementation of all mapping tools, templates, standards, and software as well as creates a knowledge base of standard templates and techniques. Informs and educates GIS personnel about new capabilities, techniques, templates, and products in order to create products that are useful for the business and uniform across the Mapping Center. Educates end user groups about the capabilities of the Mapping Center for the purpose of getting clearer and more informed requests from said end users. Coordinates with the Director of Mapping Services to seek end-user/customer input regarding additional mapping services and enhancements to existing services and processes. Coordinates with Mapping Center Program Manager to rectify client issues regarding content, prioritization, timing, quality and capabilities; and ensures GIS Professionals follow appropriate corrective measures and plans, if necessary. Assists in implementing a plan for marketing/mapping services to all business units in cooperation with the Director of Mapping Services and Mapping Center Program Manager. Makes recommendations to the director for assignment of tasks for the developers. Provides recommendations for vendor contracts and details of implementation. Develops policies and procedures in cooperation with the Director of Mapping Services and other Mapping Center coordinators. Participates in the formulation of budgets and with high level operational issues. Intercedes in HR issues within the Mapping Center. Manages the activities of GIS Team Leads, GIS Analysts, and GIS Technicians including Schedule mapping jobs for production, assigns jobs to the GIS professionals, provides and/or delegates back-up assistance as needed, and maintains a work log of all mapping jobs using the Mapping Order System. Responsible for all phases of the hiring of mapping services personnel. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.