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Triton College

Information Specialist

Pay: $18.50/hr

Posted: 1 week ago

Location: River Grove, IL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

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What they do

An Information Specialist manages computer systems and creates programs that manage access to data for a business or organization. Assists with data retrieval and analysis and manages security for data and files.

$65,068 / year median in Illinois

-6% projected decline

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Job Description

Please see Special Instructions for more details. 1. Rate of pay of $18.50 per hour; maximum 28 hours per week. 2. Official transcripts required prior to employment (if applicable). 3. Recommended hire will be subject to pre-employment screenings. 4. Triton College is an AA/EOE. Posting Details Posting Summary Posting Number S00643P Position Title Information Specialist Position Type Hourly Department Admissions Essential Function

ESSENTIAL FUNCTIONS OF POSITION

: Handle incoming calls, emails, and live chats received through the Call Center and assist students, faculty and staff with information and resources by providing accurate, supportive, and timely information regarding the programs and policies of Triton College. Qualifications

QUALIFICATIONS

EDUCATION

: Associates degree or higher

EXPERIENCE

: Experience in Customer Service and working in a fast-paced and multi-tasking office setting

KNOWLEDGE

: General knowledge of college admissions enrollment process, services and programs.

SKILLS :

1. Exceptional Listening skills 2. Strong written and oral communication 3. Strong Customer Service ability 4. Strong organizational, technical and computer skills 5. Fluency in Spanish preferred. Responsibilities

RESPONSIBILITIES

: 1. Registering students for courses. 2. Responds to requests for information via telephone, email, and live chat utilizing quality customer service skills in accordance with Triton's College Performance Standards. 3. Conducts telephone outreach and Informs students of their next steps in the application, enrollment, and registration process. 4. Assists students with questions on navigating Triton website and Student Portal. 5. Other duties as assigned. Posting Date 09/03/2026 Closing Date Special Instructions to Applicants 1. Rate of pay of $18.50 per hour; maximum 28 hours per week. 2. Official transcripts required prior to employment (if applicable). 3. Recommended hire will be subject to pre-employment screenings. 4. Triton College is an AA/EOE.

Quicklink for Posting https:

//jobopenings.triton.edu/postings/2569 Supplemental Questions Required fields are indicated with an asterisk (•). Required Documents Required Documents Resume Optional Documents Cover Letter