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D
Dawson
Provider Information Specialist
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Job Description
Provider Information Specialist Healthcare Technology $18.00 per hour Monday-Friday, 8:00am-4:30pm New Albany, Ohio (onsite) 6-
Month Contract Why You'll Love This Job:
- Brand new, remodeled office and building
- a polished, modern workspace you'll enjoy coming into
- Break room straight out of the Food Network
- stocked with snacks, coffee, and water
- Monthly team celebrations
- this team takes time to have fun together
- Consistent Monday-Friday daytime schedule with no evenings or weekends
- Overtime opportunities available for those who want extra hours
- Casual dress code
- jeans are welcome
- This contract is expected to last October-April; there is room for extension based on workload
What You'll Do:
- Research and verify healthcare provider information using Google, Microsoft Copilot, and other online resources
- Locate and confirm provider contact details including phone numbers, addresses, and fax numbers
- Contact provider offices by phone when needed to obtain or confirm information
- Review and update provider data in Excel spreadsheets while navigating multiple web browsers and systems simultaneously
- Maintain a high level of accuracy when entering and verifying information
- data quality is the core of this role
- Support information-gathering efforts tied to Centers for Medicare & Medicaid Services (CMS) requirements
What We're Looking For:
- Comfortable on the phone and confident making professional outreach calls to provider offices
- Strong computer skills
- able to navigate multiple systems and browsers simultaneously with ease
- Proficient in Microsoft Excel and basic Windows applications
- Sharp attention to detail
- you catch errors and take accuracy seriously
- Naturally curious and good at finding information
- you enjoy digging until you have the right answer
- Background in customer service, call center, or administrative support is a strong fit
- Reliable and consistent
- attendance is critical, especially in the first two weeks of the assignment