Pikes Peak Continuum of Care HMIS Data & Analytics Manager - Pikes Peak United Way

ROLE DESCRIPTION

Position Title:

Homeless Management Information System (HMIS) Data & Analytics Manager Reports to:

PPCoC Program Director Salary Range:

$75,000-85,000 (depending on experience)

Location:

518 N.

Nevada Avenue Division:

PPCoC Classification:

Full-Time, Non-Exempt Supervises:

HMIS Team

PIKES PEAK UNITED WAY MISSION STATEMENT

: To enhance youth success and family stability in the Pikes Peak Region by leading and lifting the most vulnerable in our community with mentorship, life resources and real job opportunities. Our signature programs and partner agencies intently focus on connecting youth and their families to resources at the beginning of their life journey to ensure access to fundamental needs of food, shelter and learning resources for all. #strongertogether The Pikes Peak Continuum of Care (PPCoC) is a regional planning body that coordinates housing and services for people experiencing homelessness, with the goal of promoting a community-wide commitment to preventing and ending homelessness. Beginning in July 2026, Pikes Peak United Way (PPUW) will assume the lead role in the PPCoC in partnership with the City of Colorado Springs, strengthening system coordination, strategic alignment, and community impact.

ESSENTIAL FUNCTIONS

Lead the HMIS team, managing and guiding day-to-day operations and assisting with prioritizing critical needs and requests. Lead the development, description, analysis, and validation of datasets; ensure the accuracy and correction of data, models, and reports; oversee the implementation, upgrading, and development of data management and visualization tools; and create models to explain and forecast data. Extract, transform, and analyze HMIS data to develop strategies and strategic initiatives to maximize the CoC and community impact toward ensuring an effective and efficient homeless response system. Apply advanced descriptive statistical techniques to collect, analyze and interpret data, identifying trends and themes to create and implement action plans that drive the strategic work of the CoC. Oversee the design and delivery of reports and insights that analyze HMIS functions and key operations and performance metrics. Collaborate, communicate, and partner with the CoC, local HMIS agencies, and community stakeholders to strategize, conduct comprehensive needs and risk assessments, establish technical standards and policies to ensure the seamless flow of information and prioritize initiatives for sustainable change. Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables. Work with Communication team on the creation, publication, presentation, and transformation of data, providing compelling narrative interpretation of data visualizations and dashboards. Develop and implement quality controls and departmental standards to ensure quality standards, stakeholder and organizational expectations, and regulatory requirements. Implement strategies that ensure the security of personal information and safeguard sensitive data on behalf of the individuals' information stored in the HMIS system. Work closely with other HMIS lead agencies and coordinate efforts to align strategy, policy, reporting, and capacity across the state. Implement tools or software to automate the quality control process and best practice for data integration, ETL processes, and data pipelines. Build, mentor, and manage a high-performing team of data and systems professionals, fostering a culture of excellence, ownership and accountability, and continuous improvement and learning. Translate HMIS team strategy and vision into actionable and tactical work by setting clear expectations and defining deliverables. Continuously provide feedback and coaching to the HMIS team to support their performance, growth, and development, and successful execution of strategy. Cultivate and foster an engaged environment of accountability and success. Identify and lead special projects and perform other duties as assigned, ensuring alignment with organizational and community goals and strategic priorities. Other duties and responsibilities as assigned.

JOB QUALIFICATIONS

Bachelor's degree in a related field, discipline, or an equivalent combination of formal education, training, and/or experience that demonstrates required knowledge, skills, and abilities. 3+ years of compliance, audit or industry related experience, with additional data/statistical analysis experience. Knowledge of homelessness policy in the US, including familiarity with a CoC and the pipeline of federal grant programs in the homeless services. Working knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources. Demonstrated awareness of the evolving role of data and its significance in addressing social problems. Knowledge and understanding of data interchanges, tools used for importing data from outside agencies, and similar output resources. High-level of knowledge and competency in relational database management systems. Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries. Familiarity and experience with data visualization tools such as Tableau, Microsoft Power BI, Microsoft Office Suite and high-level Excel formulas, is preferred. Maintain confidentiality as it pertains to highly sensitive financial and personal matters. Sound judgement to resolve issues as they arise. Ability to thrive in a dynamic, strategic, fast-paced environment with focus and adaptability; vigorous drive, enthusiasm, and a sense of humor to contribute to a positive work environment. Ability to lead a high-performing team; manage departmental goals, workflow, and staff. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

CORE COMPETENCIES

for

ALL UNITED WAY PROFESSIONALS

• Mission Focused
• top priority is to create real social change that leads to better lives and healthier communities.
• Relationship Oriented
• understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
• Collaborator
• understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
• Results-Driven
• dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
• Brand Steward
• understands his/her role in growing and protecting the reputation and results of the greater network.

ENVIRONMENTAL FACTORS

Business office environment; professional dress/attire expected. Physical demands of the position include the ability to talk and hear, prolonged sitting and/or standing, occasional lifting up to 50 pounds, and regular use of computer and telephone. The position involves frequent and routine public contact and travel to outside meetings and events. The position requires responsible access and maintenance of Personal Health Information (PHI). Reliable transportation, valid driver's license and verifiable automobile insurance are required. Occasional evening and weekend hours are expected. This posting is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position. Pikes Peak United Way is dedicated to the principles of equal employment opportunity. It is the policy of Pikes Peak United Way to staff positions with the best-qualified people regardless of age, race, sex, color, religion, national origin, disability, genetic information or any other applicable status protected by federal, state or local law. Please submit cover letter and resume to adavis@ppunitedway.org by 8 AM, May 26th, 2026.

Pay:

$75,000.00

• $85,000.

00 per year

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in Colorado Springs, CO 80903