Program Data Assistant (Youth Programs)

Who We Are Spark the Journey is a 30-year-old DC based nonprofit organization on a mission to help young adults unlock their full potential. Through mentorship and a community of support, we empower young people to define their own paths, whether that's college, career, or personal success. Building on the legacy of Capital Partners for Education, we now support more than 600 mentees as they navigate the transition into adulthood. What makes Spark unique is our deep, relationship-driven approach, connecting young adults with mentors who guide, support, and champion them every step of the way. If you're passionate about creating opportunity, building community, and making a real difference in someone's future, this is the place to start your journey. About the Role This is a mission-critical, behind-the-scenes role that powers how Spark delivers, measures, and improves its programs. As a Program Data Assistant, you will ensure that Spark's data systems, reporting, and communications run accurately and efficiently across our programs. You will work closely with the Programs Data Manager and partner closely with the Programs team and leadership, while indirectly supporting students and mentors and contributing to reporting shared with external partners. Your work is not just about maintaining data—it directly influences student outcomes. You're powering decisions, not just tracking information, and you sit at the intersection of programs and systems to ensure that the right data is available at the right time. In this role, you will be responsible for maintaining high standards of data accuracy, timeliness, and responsiveness, ensuring that teams can rely on data to guide program delivery and decision-making. This role blends data management, systems operations, and program support. You will be deeply embedded in Salesforce and other program platforms, helping ensure that data is clean, usable, and actionable across Spark. This is a hybrid role (in-office and remote), with expectations to collaborate closely with team members across functions. The Ideal Candidate You are detail-oriented, systems-minded, and highly reliable. You enjoy working with data and take pride in accuracy. You are comfortable navigating tools like Salesforce, Excel, and survey platforms, and you naturally look for ways to improve systems and processes. You are proactive in solving problems, responsive to team needs, and able to manage multiple data and communication priorities at once. You understand that strong programs depend on strong systems, and you care about making those systems better. Most importantly, you are motivated by Spark's mission and excited to support work that improves outcomes for young people. Key Responsibilities Data Collection, Analysis & Reporting Support the design and implementation of surveys to track participation, outcomes, and program benchmarks Conduct basic program data analysis independently and support more advanced analysis and visualization with the Programs Data Manager Prepare and organize data for use by internal teams and external stakeholders Build and maintain Salesforce reports that support case management and program execution Data Systems & Operations Management Enter, clean, and maintain program data in Salesforce and other Spark systems Manage user and participant data across platforms, including learning and communication tools Support onboarding of new program cohorts, including survey setup, system updates, and data entry Troubleshoot data issues and respond to requests from program staff in a timely and solution-oriented way Program Communications & Coordination Support Manage the program communications calendar to ensure timely, consistent outreach to participants Track and maintain event data including RSVPs, attendance, and post-event feedback Ensure accurate flow of information between communication tools, event systems, and Salesforce Qualifications & Experience Bachelor's degree preferred; Associate's degree considered with relevant experience Experience with Salesforce or another CRM reporting and data entry Strong proficiency in cleaning, reporting, organizing and analyzing data Strong attention to detail and commitment to data accuracy Ability to work collaboratively across teams and communicate clearly with diverse stakeholders Strong organizational and problem-solving skills with ability to improve processes Ability to manage multiple priorities in a fast-paced environment Passion for Spark's mission and the communities we serve Must be authorized to work in the US without sponsorship now and in the future Must pass state criminal background check within 30 days of employment Preferred, But Not Required Intermediate Excel experience (e.g. formulas, pivot tables, VLookUp) Experience with survey tools (e.g., Form Assembly or similar platforms) Experience with mass communication tools (e.g., Signal Vine or similar) Experience with data visualization tools (e.g., Tableau or similar) Background in education, nonprofit programs, or youth-serving organization Work Environment & Physical Requirements This role is primarily sedentary and office-based, with a mix of in-person and remote work requirements. Must reside in the Washington, DC metropolitan area, or be willing to relocate before start date, and maintain residency Ability to travel to the DC office a minimum of once a week Availability for occasional evenings and weekends for events and programming The role requires regular use of a computer and communication tools, including email, chat, and virtual meetings. Occasional movement within an office environment may be needed to collaborate with team members, access materials, or use office equipment such as printers or copiers. How You Will Be Compensated The starting salary for this position is $24.04 - $28.84 per hour. If you receive an offer, it may be anywhere within this range depending on the skills and knowledge brought to the role. At Spark, we believe diverse experiences and perspectives make our work stronger. Spark is proud to be an equal opportunity employer and is committed to fostering an inclusive environment where everyone can thrive, regardless of background or identity. To counter pay inequality and uphold internal parity, Spark uses a non-negotiable salary system. Our goal is to offer a competitive salary that also meets our equity guidelines. Rather than negotiating, we offer a comprehensive benefits package which includes: Medical, dental, and vision insurance with Flexible Spending Account options, effective the first day of the month following employment 403(b) retirement plan with employer matching of 3% after 6 months of employment Life and disability insurance with premiums fully funded by Spark 15 days of paid vacation in each of the first two years; 20 days in subsequent years Office closed on national and state holidays and between December 24-January 1 Flexible teleworking policies in response to employee needs

Tentative Start Date:

July 7th; Applications will be reviewed on a rolling basis.