Department Specialist

KEY ACCOUNTABILITIES

• Assist with total store Customer Service for the Division
• Maintains complex records.
• Responds to inquiries in area of responsibility.
• Collects data/information for dept. use in special projects or reports.
• Updates information and reports typically on the computer.
• Checks information for accuracy.
• Prepares and balances data.
• Answers dept. phones as needed and routes to appropriate area.
• Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction.
• Examines and prioritizes documents to determine work to be completed or best course of action.
• Collects information for specific department reports.
• Creates and maintains complex reports.
• Sorts, files and maintains invoices, receipts, contracts, or other special department documents.
• Compiles minor statistical data
• Makes and checks routine one and two step math calculations.
• Completes keyboarding projects such preparing correspondence and mailings.
• Checks own work for accuracy.
• Coordinates special programs and/or events
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instruction.
• Maintains complex records and files, and search and investigate information found in files.
• Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons.
• Posts records and process departmental documents requiring specific knowledge of functional area.
• Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized departmental forms.
• Responds to inquiries that require specialized knowledge of the function to respond.