This employee will serve as the lead customer service representative for all incoming customers to the office as well as customers on the phone. Creates basic property maps. This employee will operate the main switchboard and serve as a help desk for our online mapping application for internal as well as external customers. Administrative duties will include mail pickup and delivery as well as making bank deposits. Work is performed under the technical and administrative supervision of the GIS Director. Collects data and creates new shape files for new data layer Digitizes data on maps Basic property mapping Inventory and ordering for office supplies Ability to use GIS software to review, query, retrieve, and print property map information. Ability to maintain data layers, to be creative in producing special map products and reports. Ability to understand and use GIS software and relate software to requests for data. Ability to read, compare and interpret property maps, surveys, aerial photographs and records accurately. Ability to deal tactfully and courteously with the public while handling requests for maps and map overlays, etc. Ability to establish and maintain effective working relationships with peers, supervisors, employees in other County departments, and the general public. Additional Duties Performs related duties as required. Physical Requirements Must be able to physically perform the basic life operational functions of pushing, pulling fingering, grasping, talking, hearing, and repetitive motions. Must be able to perform sedentary work and exert up to 10 pounds of force occasionally to move objects. Must possess the visual acuity to operate a computer terminal, to use measuring devices to inspect small parts, to prepare and analyze data and figures, and to determine neatness, accuracy and thoroughness of completed work. Associate Degree with some courses related to GIS or High School graduate with some mapping experience; or an equivalent combination of education and experience.