IT Manager Fluid Solutions - 3.8 Birmingham, AL Job Details Full-time $70,000 - $120,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Technology purchasing IT sourcing Employee onboarding Systems integration Mobile device support IT user and group management Project management experience in technology IT asset management General IT Controls Technical documentation macOS support Enterprise software Operations coordination iOS Software implementation Data recovery Equipment troubleshooting Server backup and recovery Windows Enterprise software support Attention to detail Software asset management Remote access software Data access controls implementation Vendor relationship management Contingency planning Vendor communication macOS administration Data backup macOS Full Job Description Fluid Solutions, LLC, a 19-year-old company operating in more than 150 countries worldwide, is seeking an IT Manager to join our growing team. This role will oversee daily IT operations, maintain company systems and networks, and support a variety of technology initiatives across our domestic and international projects. The ideal candidate is detail-oriented, resourceful, and comfortable managing a broad range of technical, operational, and compliance-related responsibilities in a fast-paced environment. What you'll be doing:

• Own and manage Fluid Solutions' day-to-day IT operations, including computers, servers, networks, cloud services, software, and other technology systems.
• Serve as the primary internal resource for IT issues, troubleshooting problems directly and coordinating with outside vendors or specialists when needed.
• Own Fluid's cybersecurity program, including endpoint protection, access controls, multifactor authentication (MFA), patching, backups, security policies, employee security practices, and incident response.
• Own Fluid's CMMC compliance program, including achieving and maintaining CMMC Level 1 requirements now and leading the company's preparation and implementation efforts toward CMMC Level 2, with outside support as needed.
• Manage network and internet infrastructure, including connectivity, firewalls, Wi-Fi, remote access, redundancy and failover, and coordination with internet and network vendors.
• Administer user accounts, permissions, devices, and system access throughout the employee lifecycle, including onboarding and offboarding.
• Administer Fluid's Claris FileMaker database environment, including users, permissions, routine maintenance, troubleshooting, backups, data integrity, and coordination with outside developers when needed.
• For candidates with FileMaker development experience, support or lead FileMaker scripting, programming, workflow improvements, integrations, layouts, and application modifications. This is a significant plus, but it is not required for the position and may warrant additional compensation.
• Manage company IT assets, software licenses, technology purchasing, equipment standards, and hardware replacement and retirement cycles.
• Maintain IT documentation, system configurations, standard operating procedures (SOPs), cybersecurity policies, and compliance records.
• Manage and coordinate Fluid's outside technology vendors, including cybersecurity, software, telecommunications, internet, and specialized IT support providers.
• Develop and maintain backup, disaster recovery, and business continuity procedures, and periodically test that critical systems and data can be restored.
• Support the IT and cybersecurity requirements associated with Fluid's government and international work, coordinating with the Facility Security Officer (FSO) and Assistant Facility Security Officer (AFSO) as needed.
• Evaluate new technology and recommend improvements that increase security, reliability, efficiency, or scalability as Fluid continues to grow. What you'll need:
• 5+ years of hands-on IT experience, preferably in a small-to-mid-sized organization or similarly broad, hands-on environment.
• Very comfortable with macOS and iOS systems, including setup, troubleshooting, security, and integration with enterprise tools.
• Strong understanding of Windows environments, network administration, cloud services, identity and access management, and data security.
• Demonstrated experience owning day-to-day IT operations, supporting users, and managing outside technology vendors.
• Working knowledge of cybersecurity controls, incident response, backup and recovery, and business continuity practices.
• CMMC and

NIST SP 800-171

experience strongly preferred, particularly experience implementing, documenting, or maintaining required security controls.

• Experience administering business-critical databases or applications; direct Claris FileMaker administration experience is expected and strongly preferred.
• Claris FileMaker development experience—including scripting, layouts, integrations, workflow changes, and application modification—is a significant plus and may warrant additional compensation, but is not required.
• Experience managing IT assets, software licensing, technology purchasing, system access, and employee onboarding and offboarding.
• Excellent troubleshooting, problem-solving, documentation, project management, and communication skills.
• Experience supporting government-contracting, facility-security, export-controlled, or international business environments is a plus. What's in it for you?

Health and Dental Insurance:

Fluid Solutions currently pays 100% of the employee-only premium. Coverage for a spouse and/or dependents is currently available for a total employee contribution of $100 per week. Benefit plans, coverage options, employer contributions, and employee premium costs are subject to change.

• 401(k)

Retirement Plan:

Employees are currently eligible to participate after one year of employment. Fluid Solutions currently matches 100% of employee contributions up to 3% of income and 50% of the next 2%. Plan eligibility, terms, and employer contributions are subject to change in accordance with the applicable plan documents.

• Paid time off.
• Company-provided laptop and cell phone.

Note:

Compensation and benefits may vary based on experience and company policy .

Job Type:

Full-time Pay:

$70,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person