Information Technology Manager Saras Micro Devices Chandler, AZ Job Details Full-time 1 hour ago Benefits Opportunities for advancement Qualifications Technology purchasing Cloud identity and access management (IAM) Managerial strategic planning Network hardware support IT user and group management Wireless networking Project management experience in technology Cloud governance Technical documentation IT policy development Software implementation Data reporting Enterprise solutions implementation Microsoft Exchange Public Cloud Windows Managing IT procurement budgets Endpoint Detection and Response (EDR) SQL Policy & process development Email configuration (technical support) Cloud service support Software asset management Remote access management Incident management operations support Epicor ERP Remote access software Azure AD Data access controls implementation Vendor relationship management Full Job Description Are you a talented IT Manager looking for a new challenge and an opportunity to advance your skills and your career in a great working environment? We have the perfect job for you! Saras Micro Devices is seeking a highly proactive and skilled Systems Administrator - Technology. Position Summary The IT Manager is the company's hands-on technology leader and primary point of accountability for IT operations across multiple sites. This role combines strategic planning with day-to-day execution and is responsible for secure, reliable, and cost-effective technology services that support manufacturing, engineering, finance, supply chain, people operations, and executive leadership. The position leads a small internal IT team and external partners while remaining technically engaged. The successful candidate will own Microsoft 365, cybersecurity, networks, endpoints, business systems, ERP/MES technology, IT governance, vendor relationships, budgets, and the full employee technology lifecycle. The role will also partner with internal teams and vendors to troubleshoot issues, implement technology improvements, maintain IT assets, and support employee onboarding and offboarding. Saras Micro Devices is a fully funded start-up company developing innovative power delivery solutions enabling further advancements and market adoption of high-performance computing, AI, virtual reality, 5G and more. Saras is developing this pioneering technology in partnership with industry-leading Fortune 500 companies and other innovative computing solution providers to support best-in-class, energy-efficient products. Our vision is to change the performance-to-power paradigm for next generation computing solutions through heterogeneously integrated Saras Micro Devices products. We look forward to talking with smart, energetic, team-oriented professionals who can grow with us. We provide competitive salary and benefit plans, and some of the best co-workers you'll find anywhere.

Our Values:

Teamwork Accountability Recognition Diversity & Inclusion Respect Please review the opportunity below and we look forward to getting to know you!! Essential Duties IT Leadership and Service Delivery Act as the technology leader and primary escalation point for company-wide IT matters across Chandler, Atlanta, and remote users. Lead, coach, and develop IT staff; set priorities, monitor service levels, and ensure timely ownership of helpdesk requests and operational issues. Partner with executive and department leaders to evaluate and implement technology projects. Microsoft 365, Identity and Collaboration Administer and govern Microsoft 365, including Exchange Online, Entra ID, Teams, SharePoint, OneDrive, Intune, Defender, licensing, roles, permissions, retention, and external sharing. Manage employee lifecycle, including account provisioning, access changes, device assignment, MFA, data preservation, and secure offboarding. Maintain collaboration architecture, permission standards, document repositories, and user guidance for secure use of company information. Cybersecurity, Risk and Compliance Own the cybersecurity program, security roadmap, and day-to-day security operations, including endpoint protection, email security, MFA, conditional access, vulnerability management, backups, network security, data protection, and access controls. Develop and maintain IT policies, SOPs, controls, evidence, and remediation plans that support audits, customer requirements, and company compliance obligations. Coordinate security awareness, phishing prevention, incident response, risk reviews, and third-party security activities. Apply least privilege, separation of duties, change control, and documented approval practices across systems. Infrastructure and Site Technology Own the availability, performance, security, and lifecycle of networks, wireless, firewalls, switching, internet connectivity, servers, endpoints, printers, conference rooms, cameras, access control integrations, and related site technology. Plan and execute infrastructure upgrades, office and manufacturing buildouts, site expansions, refresh projects, and business continuity improvements. Monitor capacity, reliability, backups, warranties, and support coverage; coordinate troubleshooting and escalation with vendors when needed. ERP, MES and Business Systems Provide technology leadership for Epicor Kinetic ERP, MES, DocStar/ECM, reporting, integrations, environments, security, access, and vendor coordination. Lead cross-functional implementation and improvement efforts. Maintain appropriate system administration, change control, documentation, and support ownership for other critical business applications. Assets, Endpoints and Employee Technology Own hardware and software lifecycle management, asset inventory accuracy, standards, purchasing, deployment, maintenance, recovery, and disposal. Maintain a multi-year device refresh plan and use inventory, warranty, endpoint-management, and budget data to guide replacement decisions. Ensure new hires, transfers, and departing employees receive timely and secure technology support, including mobile access, authentication, building access coordination, and application provisioning. Vendors, Contracts and Budget Develop and manage the IT operating and capital budgets, forecasts, renewals, purchase requests, licensing, and cost optimization activities. Serve as the primary relationship manager for managed service providers, consultants, carriers, software vendors, and hardware partners; hold partners accountable for delivery, security, cost, and documentation. Automation, Data and AI Enablement Identify and implement automation and self-service opportunities using Microsoft Power Platform, scripting, APIs, and other approved tools. Enable responsible use of Microsoft Copilot and other approved AI services by establishing access, licensing, governance, security boundaries, user guidance, and practical use cases. Required Knowledge, Skills and Experience Progressive experience leading IT operations in a small or mid-sized organization where the manager is expected to be both strategic and hands-on. Strong administration and governance experience with Microsoft 365, Entra ID, Intune, SharePoint, Teams, OneDrive, Exchange Online, and Microsoft security tools. Demonstrated experience with cybersecurity operations, identity and access management, endpoint security, backups, incident response, risk management, and policy development. Solid working knowledge of enterprise networking, wireless, firewalls, switching, internet connectivity, Windows endpoints, servers, and cloud services. Experience leading ERP, MES, ECM, or other cross-functional business-system implementations and support, preferably in a manufacturing environment. Experience with IT asset management, lifecycle planning, procurement, licensing, vendor management, contracts, and budgeting. Working knowledge of PowerShell, SQL, reporting, APIs, workflow automation, or the ability to direct and validate this work. Strong business judgment with the ability to explain technical risk, cost, and tradeoffs in clear language to nontechnical stakeholders. Clear communication, documentation, prioritization, and problem-solving skills with a practical, company-wide mindset. Ability to work independently, identify gaps, seek outside expertise when appropriate, and remain effective in a fast-changing environment.

Core Competencies Technical Expertise:

Demonstrates strong knowledge of systems administration, infrastructure, networking, and Microsoft technologies.

Problem Solving:

Effectively diagnoses issues, identifies root causes, and implements practical solutions.

Security Mindset:

Consistently applies security best practices and protects company systems, data, and access.

Customer Service:

Provides professional, responsive, and user-focused technical support.

Ownership & Accountability:

Takes responsibility for systems, projects, issues, and follow-through.

Communication:

Clearly communicates technical information to both technical and non-technical audiences.

Organization:

Maintains accurate documentation, asset records, configurations, and support information.

Collaboration:

Works effectively with employees, managers, vendors, and cross-functional teams.

Continuous Improvement:

Identifies opportunities to improve reliability, security, efficiency, and the employee technology experience. Experience with the following is preferred: Microsoft Power Platform, Copilot administration, AI governance, and workflow automation. Epicor Kinetic, Epicor MES, DocStar/ECM, BAQs, dashboards, or comparable ERP and manufacturing platforms. Multi-site manufacturing, semiconductor, engineering, or regulated technology environments. Experience supporting site buildouts, access control, cameras, low-voltage projects, and business continuity planning. Relevant Microsoft, security, networking, IT service management, or project-management certifications.

Technical Skills Required:

Microsoft 365

Exchange Online Entra ID Teams SharePoint Online Intune Endpoint Management Microsoft Defender Network Administration VPN IT Asset Management Preferred:

Epicor Kinetic ERP, Epicor MES, DocStar/ECM, SQL, reporting and integration tools Ubiquiti Ubiquiti Protect Brivo Access Control Microsoft Azure PowerShell Education and Certifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred; equivalent professional experience may be considered. Microsoft or other relevant technical certifications are preferred but not required. Physical Requirements Ability to work at a computer for extended periods. Ability to occasionally lift, carry, and install IT equipment. Ability to work in office, server/IT, and operational environments as required. Ability to safely use ladders or other equipment when installing or troubleshooting technology infrastructure, as applicable.