Information Technology Manager

We are seeking a hands-on Information Technology Manager to lead and execute our company's IT strategy, infrastructure management, and cybersecurity initiatives. This is not a purely administrative role. We need a technical leader who can architect solutions, execute projects independently, and mentor a junior technician. This position is fully on-site and requires deep experience with Microsoft 365 administration, including leading a tenant-to-tenant migration. You will be responsible for ensuring a secure, scalable, and reliable technology environment that supports day-to-day operations and long-term growth. What You'll Own Technology Strategy & Leadership Develop and execute a forward-looking IT roadmap aligned with business objectives. Establish IT governance, policies, and operational standards. Manage IT budgeting, vendor relationships, licensing, and procurement. Identify and implement technology improvements that increase efficiency and reduce risk. Infrastructure & Cloud Operations Oversee network infrastructure including firewalls, switches, VPN, and wireless systems. Manage servers (on-prem and cloud) and core business platforms. Administer and secure the Microsoft 365 environment (Exchange, SharePoint, Teams, Entra ID). Lead complex initiatives such as Microsoft 365 tenant-to-tenant migrations and system upgrades. Own backup, disaster recovery, and business continuity planning. Maintain high system uptime and operational performance across all locations. Cybersecurity & Risk Management Implement and maintain cybersecurity controls and monitoring solutions. Conduct vulnerability assessments and proactively mitigate risks. Lead incident response and remediation efforts. Deliver security awareness training to employees. Technical Operations & Support Provide Tier 2/3 escalation support for complex issues. Oversee endpoint deployment and lifecycle management. Support remote users and multi-site environments. Ensure structured ticketing, documentation, and service processes are in place. Team Development Supervise and mentor one IT Helpdesk Technician. Build accountability, structure, and continuous improvement within IT operations. What You Bring 10+ years of progressive IT experience. 5+ years in a leadership or supervisory role. Strong Microsoft 365 administration expertise, including tenant-to-tenant migrations. Solid networking knowledge (TCP/IP, firewalls, VPN, switching). Experience with Active Directory and cloud identity management. Endpoint management and security platform experience. Backup and disaster recovery planning experience. Ability to operate strategically while remaining hands-on. What Success Looks Like Stable, secure, and highly available infrastructure. Reduced security risk exposure. Efficient IT operations with measurable ticket resolution performance. Successful project delivery on time and within budget. High internal user satisfaction. Work Environment 100% on-site presence required. Occasional after-hours availability for maintenance or critical incidents. Ability to lift up to 25 lbs. for equipment deployment.

Job Type:

Full-time Pay:

$100,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person