Information Technology Asset Manager

Information Technology Asset Manager at Kellton Information Technology Asset Manager at Kellton in Des Moines, Iowa Posted in 7 days ago.

Type:

full-time

Job Description:

Kellton is a seeking an IT Asset Analyst to help us support our financial services client onsite at their West DesMoines, IA location.

Title:

IT Asset Analyst II Duration - 12 months + (Possibility of Further Extension or conversion) Location -

West Des Moines IA Pay Rate:

$25 / Hr. W2

Contract Role Key Responsibilities:

Coordinate computer distribution and return processes. Address and resolve end-user requests, including escalations, warranty claims, and repair issues. Collaborate with physical asset management processes, including shipping and receiving tasks.

Experience & Qualifications:

Device/Asset Management Experience:

Proven ability to manage device inventories effectively.

Strong Spreadsheet Management Skills:

Proficient in organizing and maintaining data. Attention to

Detail:

Thorough and precise in managing assets and documentation.

Customer Service Orientation:

Professional and responsive to inquiries and escalations.

Escalation Handling Skills:

Capable of managing and resolving escalated issues effectively.

Helpful Experience:

Previous work in Desktop Support or Help Desk environments is a plus. 3- 5 years of total related experience. This role leverages ServiceNow to manage assets and helps maintain the quality data records. Must have ability to assist with software entitlements in ServiceNow and read and understand software licensing agreements Experience required: 1-3 years' experience in IT procurement, IT asset management, IT contract management or a related field OR 1-3 years' experience in IT software asset management.

Desired Experience:

ServiceNow experience is a plus. IT Asset Management familiarity is valued. Strong customer service skills required. Regards, Peter Swamy Sr.

Recruiter, Lenmar Consulting, Inc Direct:

201 744 2238

P:

201 946 1777 Ext - 4007

A:

Plaza 5, 185 Hudson St, Jersey City, NJ 07311