IT Manager

This position is located in Jacksonville, ILLINOIS! The Organization Founded in 2021, Foxhole Group is a private equity firm based in Denver, Colorado. The firm invests in growth-stage companies through buyouts with a singular focus - to unlock potential at lower middle market companies. The team brings a diverse career set from leading private equity, strategy consulting and Fortune 500 companies and is uniquely positioned to both identify and unlock potential in its sectors of focus - manufacturing, distribution and industrial services. The firm thrives on a culture of entrepreneurship and is energized by growing and transforming businesses. The firm's efforts are further differentiated by its affiliate relationship with DPO&Co, a strategy and operations consulting firm with a 70+ person team in U.S. and Indonesia that enables operational efficiencies throughout the Foxhole portfolio. The Business CCK Automations (or "Company") is a manufacturer of printed circuit board assemblies (PCBAs), headquartered in Jacksonville, IL. The company was founded in 1999 and specializes in the support and manufacturing of circuit board assemblies spanning the full product lifecycle, from prototyping to long-run production. CCK's products are often designed to endure the harshest conditions faced by customers across a variety of end markets, including agriculture technology, commercial vehicle, robotics, medical and defense. They take great pride in building boards and control panels that have been designed and manufactured by some of the most experienced people in the industry and have continued to grow despite the uncertain economy. The Role Directs, manages, and optimizes all IT infrastructure and operations to support business and production environments. This role ensures the reliability, security, and performance of network systems, servers, endpoints, and telecommunications while balancing day-to-day support with long-term strategic planning. Collaborates cross-functionally to implement technology solutions, improve operational efficiency, and support organizational goals.

Activities:

What does the jobholder have to do?

Key Responsibilities:

Owns the design, implementation, and ongoing reliability of all IT infrastructure, including network, server, endpoint, and telecommunications systems, ensuring high availability for both office and production environments. Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup. Communicate with other departments to report and resolve software, hardware, and operations problems. Consults with department managers to develop system solutions consistent with organizational objectives. Research and evaluate new technologies. Manages and standardizes endpoint configuration, software deployment, and system updates across the organization, leveraging centralized tools to ensure consistency, security, and minimal disruption to operations. Provides direct support for business-critical systems, including production floor technologies and real-time data displays, ensuring minimal downtime and rapid issue resolution in a fast-paced manufacturing environment Manage relationships with external IT vendors and service providers, including infrastructure, software, and telecommunications partners, ensuring service quality, cost-effectiveness, and alignment with business needs. Establishes and enforces IT policies related to security, system usage, data protection, and backup/recovery, ensuring compliance with organizational standards and minimizing operational risk. Monitors system performance, network health, and resource utilization, proactively identifying and resolving issues to maintain optimal system performance and uptime. Manages user access, identity, and security across systems, ensuring appropriate access controls and adherence to security best practices. Provides user training and documentation to improve effective use of systems, reduce support demand, and promote adherence to IT standards. Develops and implements IT related disaster recovery procedures. Serves as the primary point of accountability for IT operations, balancing day-to-day support with long-term infrastructure planning and continuous improvement.

Education and Experience:

Required:

o Bachelor's degree in Information Technology, Computer Science, or a related field; and/or a minimum of three (3) years of relevant IT experience; or an equivalent combination of education and experience.

• Preferred o Experience with lean manufacturing principles or continuous improvement initiatives o Experience supporting or administering systems in a manufacturing or production environment.

o Hands-on experience with

MSP/MRP/ERP

systems and internal business applications.

o Familiarity with:

Contact management systems Database systems Human resource information systems (HRIS) Internet-based applications and tools Manufacturing software Spreadsheet and word processing software o Experience working in an ITAR-regulated environment is a plus. Why us?

FOXTRONICS EMS

is a highly differentiated platform in the PCBA middle market poised to become the consolidator of choice in a fragmented industry.

• Able to handle full product lifecycle and portfolio with Quick Turn / Prototype, Low-Volume High-Mix, and High-Volume Low Mix capabilities across multiple facilities
• Proprietary global procurement capabilities to solve customers' supply chain problems
• In house design team, injection moulding, full box-build and CNC shop with experience to assemble a broad range of technologies: Rigid, Flex, Rigid Flex, Rogers, Aramats, Metal Core, Polymide and Hybrids Foxhole Group has more than enough capital support to continue to pursue strategic acquisitions and has extensive experience generating and capturing value via the private equity model.

They have a differentiated approach to their investments, providing a subtle nuance of support and resources whilst providing the freedom to operate and to execute the strategy, vision and mission.

Job Types:

Full-time, Permanent Pay:

$70,000.00 - $84,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Application Question(s): Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Education:

Bachelor's (Preferred)

Experience:

IT infrastructure: 3 years (Required)

Database Systems:

3 years (Required) Software deployment: 3 years (Required) Content management systems: 3 years (Required) ERP systems: 2 years (Required) IT management: 3 years (Required)

Manufacturing Software:

3 years (Required) Ability to

Commute:

Jacksonville, IL 62650 (Preferred)

Work Location:

In person