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Rivian
MFG IT Equipment Support
Career Insights for IT Manager
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Scorecard
Based on Illinois data
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What they do
An IT Manager manages all aspects of information technology, typically within small to medium enterprises. Manages staff and technology to deliver outcomes that meet business objectives.
$108,636 / year median in Illinois
+1% projected growth
Job Description
MFG IT Equipment Support Rivian $63,300 - $79,100 for Illinois based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors includin sick time, 401(k) United States, Illinois, Normal Aug 20, 2026
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As an Manufacturing IT Equipment Support you will manage the full lifecycle of an organization's hardware assets and software stack including procurement, tracking, asset management, maintenance, and disposal. Manufacturing IT Equipment Support ensures IT inventory is properly configured, inventoried, and secured. Key duties include managing inventory databases, deploying workstations, resolving hardware issues, and supporting other IT manufacturing facing infrastructure. This role will be located in Normal, IL and report to our MFG Systems Support Manager. Responsibilities
Asset Management:
Track hardware and software assets throughout their lifecycle, ensuring accurate inventory records and maintaining vendor contracts.Hardware Installation, Setup & Maintenance:
Install, configure, and maintain computers, HMI's, scanners, servers, printers, tablets, and other mobile devices.Procurement:
Manage procurement, stock levels, vendor relationships, and research new hardware for production environments.Troubleshooting & Support:
Resolve IT hardware and software issues, providing technical support to users and other business units.Deployments and Projects:
Manage the rollout of new equipment and upgrades to workstations or related Manufacturing IT hardware.- Must be comfortable using tools such as screw drivers, drills, hex keys, and wrenches.
- Must be comfortable driving and operating golf carts and scissor lifts.
- Must be able to lift 30-40 pounds. Qualifications
Technical Knowledge:
Strong understanding of computer hardware, software, operating systems, and network peripherals.Organization:
Excellent record-keeping skills to track equipment, maintenance, and warranties.Problem-Solving:
Ability to diagnose issues and implement solutions for hardware and software malfunctions.Communication:
Ability to communicate technical information to non-technical staff and work with vendors.- Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
- Certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional).
- Inventory Management Systems / IT Asset Management (ITAM) tools.
- Active Directory for user and computer management.
- Ticketing systems (e.g., Jira, ServiceNow).
- Remote management tools.
Our Hiring Process:
To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role. AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate. Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way. Please note that we are currently not accepting applications from third party application services.Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Employee Stock Options (ESOs)